I also experience this bug. I can temporarily add and edit configurations in Ubuntu Online Accounts (a.k.a. credentials- preferences) again by killing all empathy and telepathy processes, then loading the panel, but this behaviour recurs shortly after restarting empathy. The problem first started after I performed a release upgrade to 13.04 from 12.10. It happens under both Unity and Gnome. Blowing away the contents of ~/.config/libaccounts-glib allowed me to enter new account details again, but the bug returned later. (I also upgraded to gnome 3.8 via the Gnome team PPA, without any improvement.)
I see some errors in kern.log when reloading the accounts panel after restarting empathy: kernel: [ 526.559946] empathy-auth-cl[3249]: segfault at 200000028 ip 00007f909fb0261e sp 00007fff2c7dee10 error 4 in libaccounts- glib.so.0.1.3[7f909faf6000+19000] Also various other warning messages (not sure how relevant): (credentials-preferences:6073): credentials-cc-panel-WARNING **: cc-credentials-account-details-page.vala:346: Error looking up theme color (gnome-control-center:8668): credentials-cc-panel-WARNING **: cc-credentials-login-capture.vala:61: Could not register service. (gnome-control-center:8668): credentials-cc-panel-WARNING **: cc-credentials-login-capture.vala:33: Could not acquire name. In addition to this bug, since upgrading to 13.04, I've been unable to connect to my AIM account in Empathy (which works fine in pidgin). Jabber connectivity seems okay, although sometimes Empathy fails to display anything at all in its Contact List until it's been killed and restarted a few times. I'm attaching an apport crash report which hopefully contains more relevant details about the empathy-auth-client crash. telepathy-mission-control-5 Version: 1:5.14.0-0ubuntu2 empathy Version: 3.6.4-0ubuntu4.1 ** Attachment added: "_usr_lib_empathy_empathy-auth-client.501.crash" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center-signon/+bug/1159411/+attachment/3687530/+files/_usr_lib_empathy_empathy-auth-client.501.crash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center-signon in Ubuntu. https://bugs.launchpad.net/bugs/1159411 Title: Some online accounts cannot be added Status in “gnome-control-center-signon” package in Ubuntu: Triaged Bug description: ******************** HOW TO REPRODUCE ******************** 1. Go to "System settings -> Online accounts". 2. Select to add a "AIM" new account. 3. Click on the "done" button. *********** BEHAVIOUR *********** - EXPECTED: An account to be created. - REAL: No account is added, because the screen for entering the information is never shown. ************ WORKAROUND ************ You can write the following line into the Terminal to get a fully working instant messaging client: sudo apt-get install pidgin -y && pidgin ****************** RELEVANT DETAILS ****************** - It affects AIM, ICQ, Salut, Jabber and Yahoo! accounts. - AIM and Yahoo!' never work. - Salut and Jabber' work a few times, not clear when they do. - Affects both existing accounts and the creation of new ones. ProblemType: Crash DistroRelease: Ubuntu 13.04 Package: gnome-control-center 1:3.6.3-0ubuntu16 ProcVersionSignature: Ubuntu 3.8.0-14.24-generic 3.8.4 Uname: Linux 3.8.0-14-generic x86_64 ApportVersion: 2.9.2-0ubuntu2 Architecture: amd64 Date: Sun Mar 24 14:08:46 2013 ExecutablePath: /usr/bin/gnome-control-center InstallationDate: Installed on 2013-03-23 (0 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130323) MarkForUpload: True ProcCmdline: gnome-control-center ProcEnviron: SHELL=/bin/bash XDG_RUNTIME_DIR=<set> PATH=(custom, no user) LANG=es_ES.UTF-8 SegvAnalysis: Segfault happened at: 0x7f8c10069809 <empathy_account_widget_apply_and_log_in+9>: mov 0x38(%rdi),%rax PC (0x7f8c10069809) ok source "0x38(%rdi)" (0x00000038) not located in a known VMA region (needed readable region)! destination "%rax" ok SegvReason: reading NULL VMA Signal: 11 SourcePackage: gnome-control-center StacktraceTop: empathy_account_widget_apply_and_log_in () from /usr/lib/empathy/libempathy-gtk-3.6.4.so g_cclosure_marshal_VOID(int0_t, void) () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 Title: gnome-control-center crashed with SIGSEGV in empathy_account_widget_apply_and_log_in() UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo XsessionErrors: (gnome-terminal:2352): Vte-2.90-WARNING **: No se pueden convertir caracteres de UTF-8 a actual. (gnome-terminal:2352): Gtk-WARNING **: Unknown property: GtkHScale.update-policy (process:31025): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed usr_lib_gnome-control-center: activity-log-manager-control-center 0.9.4-0ubuntu6.1 deja-dup 25.5-0ubuntu1 gnome-control-center-signon 0.1.4-0ubuntu1 gnome-control-center-unity 1.2daily13.02.15-0ubuntu1 indicator-datetime 12.10.3daily13.03.07-0ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center-signon/+bug/1159411/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
