Public bug reported:
* Description of the problem:
- PDF-based Printer driver for CM3530 listed as Recommended in
system-config-printer produces errors when printing
- Printing to CM3530 using recommended driver results print job abort and
"Unsupported PDF version" error
- Printer produces page with "Unsupported PDF Version 1.5" when using "PDF"
driver
- Printer only support PDF 1.4 according to docs (
http://www.shopping.hp.com/shopping/pdf/cc519a.pdf )
* This happens with the following:
- Precise 12.04
- cups 1.5.3-0ubuntu1
- HP Color LaserJet CM3530 MFP
* Test case:
- Setup printer using driver HP -> HP CM3530 mfp -> PDF (Recommended)
- Print a webpage
* Actual Results
- Print to printer -> "Unsupported PDF Version" error page output from printer
* Expected Results
- Printing properly.
* Workaround
- Use PCL driver
** Affects: cups (Ubuntu)
Importance: High
Status: New
** Affects: cups (Ubuntu Precise)
Importance: High
Status: New
** Tags: precise
** Also affects: cups (Ubuntu Precise)
Importance: Undecided
Status: New
** Changed in: cups (Ubuntu Precise)
Importance: Undecided => High
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https://bugs.launchpad.net/bugs/1111522
Title:
Recommended driver for HP-Color-LaserJet-CM3530-MFP creates
unsupported PDF versions
Status in “cups” package in Ubuntu:
New
Status in “cups” source package in Precise:
New
Bug description:
* Description of the problem:
- PDF-based Printer driver for CM3530 listed as Recommended in
system-config-printer produces errors when printing
- Printing to CM3530 using recommended driver results print job abort and
"Unsupported PDF version" error
- Printer produces page with "Unsupported PDF Version 1.5" when using "PDF"
driver
- Printer only support PDF 1.4 according to docs (
http://www.shopping.hp.com/shopping/pdf/cc519a.pdf )
* This happens with the following:
- Precise 12.04
- cups 1.5.3-0ubuntu1
- HP Color LaserJet CM3530 MFP
* Test case:
- Setup printer using driver HP -> HP CM3530 mfp -> PDF (Recommended)
- Print a webpage
* Actual Results
- Print to printer -> "Unsupported PDF Version" error page output from printer
* Expected Results
- Printing properly.
* Workaround
- Use PCL driver
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1111522/+subscriptions
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