I've set your bug 1024578 back to New; it shouldn't time out for a long time now. There are lots and lots and lots of bugs though, so whether or not yours is seen by the developer I cannot say.
** Changed in: cups (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1087980 Title: Bug #1024578 related to custom page sizes continues to persist in latest updates to 12.04 Status in “cups” package in Ubuntu: Invalid Bug description: I had originally report this bug on 13 Jul 2012, and after posting the PPDs and log information I have seen no acknowledgement of the bug nor a change in its status from Incomplete. So I have dutifully been updating the OS, and doing our custom page size printing from Windows, which has made a mess of our workflow. I have also enquired a few times under the bug tracking entry as to its status but have received no reply. Since the bug also seems to be in a perpetual state of aging out of the system due to inactivity, I am posting again as a new bug to see if this might be resolved. After doing some research with my limited ability to penetrate the printing system, it would seem to me that the offsets of the printed page, which were being calculated properly in recent versions up to 12.04, i.e., aligning the printed page centred on the leading edge of the pager, have gone off the rails. They are now left-aligned on the trailing edge or sometimes completely centred on the media. If there is another way to take the bug off the Incomplete list, I would welcome the pointers. It is just that after 5 months, I am not sure what else I can do. advTHANKSance. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1087980/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp