Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1071346
Title:
[Dell System XPS L502X, Realtek ID 665, Speaker, Internal] No sound at
all
Status in “alsa-driver” package in Ubuntu:
Confirmed
Bug description:
no sound at all in internal mic and speakers. Other os is working
fine.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
Subdevices: 0/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: roshan 2977 F.... pulseaudio
/dev/snd/pcmC0D0p: roshan 2977 F...m pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf1c00000 irq 27'
Mixer name : 'Intel ID 2805'
Components : 'HDA:10ec0665,1028050e,00100003
HDA:80862805,80860101,00100000'
Controls : 5
Simple ctrls : 4
Date: Thu Oct 25 20:28:54 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, user)
LANG=en_IN
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse: 2977 2977
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Dell System XPS L502X, Realtek ID 665, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0MY6GN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd05/29/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0MY6GN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L502X
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-10-21T22:40:58.432558
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