As HP has done an extra rel;ease for this and recommends to apply the
fix to older versions of HPLIP we should apply the fix to HPLIP in
Quantal.
** Also affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Changed in: hplip (Ubuntu)
Status: New => Triaged
** Changed in: hplip (Ubuntu)
Importance: Undecided => High
** Changed in: hplip (Ubuntu)
Assignee: (unassigned) => Till Kamppeter (till-kamppeter)
** Changed in: hplip (Ubuntu)
Milestone: None => ubuntu-12.10
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https://bugs.launchpad.net/bugs/1064889
Title:
HP System Tray and Device Manager fails with ValueError exception
Status in HP Linux Imaging and Printing:
Fix Released
Status in “hplip” package in Ubuntu:
Triaged
Bug description:
hplip-3.12.10 on Ubuntu 12.04 the systray icon appears but will not
open settings or device manager gui errort as follows:
Traceback (most recent call last):
File "/usr/bin/hp-toolbox", line 257, in <module>
toolbox = DevMgr5(__version__, device_uri, None)
File "/usr/share/hplip/ui4/devmgr5.py", line 204, in __init__
if not utils.Is_HPLIP_older_version( installed_version,
self.user_settings.latest_available_version):
File "/usr/share/hplip/base/utils.py", line 1927, in Is_HPLIP_older_version
if(int(installed_array[cnt]) < int(available_array[cnt])):
ValueError: invalid literal for int() with base 10: "10 Public Release</a><br
/>')"
hp-check -t
HP Linux Imaging and Printing System (ver. 3.12.10)
Dependency/Version Check Utility ver. 15
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Saving output in log file: /home/raena/hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.3.6-030306-generic #201205121335 SMP Sat May 12 17:43:01 UTC 2012
GNU/Linux
Host: pangolin
Proc: 3.3.6-030306-generic #201205121335 SMP Sat May 12 17:43:01 UTC 2012
GNU/Linux
Distribution: ubuntu 12.04
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.12.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04
version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.12.10
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1349750931
pending_upgrade_time = 0
latest_available_version = 3.12.10 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=309222";
target="_self">HPLIP 3.12.9 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=308288";
target="_self">HPLIP 3.12.6 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=307195";
target="_self">HPLIP 3.12.4 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=306048";
target="_self">HPLIP 3.12.2 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=305159";
target="_self">HPLIP 3.11.12 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=303762";
target="_self">HPLIP 3.11.10 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=302308";
target="_self">HPLIP 3.11.7 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=300330";
target="_self">HPLIP 3.11.5 Public Release</a><br
/>');document.write('</li>');document.write('<li class="rss-item"><a
class="rss-item" href="http://sourceforge.net/news/?group_id=149981&id=298857";
target="_self">HPLIP 3.11.3a
[scan_plugins]
bb_marvell.so = Present
bb_soapht.so = Present
bb_soap.so = Present
[fax_plugins]
fax_marvell.so = Present
[print_plugins]
lj.so = Present
[installation]
date_time = 09/10/12 14:26:13
version = 3.12.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05
9.05 OK -
network Network-wget OPTIONAL -
1.13.4 OK -
dbus DBus REQUIRED -
1.4.18 OK -
scanimage Shell-Scanning OPTIONAL 1.0
1.0.22 OK -
policykit Admin-Policy-framework OPTIONAL -
0.104 OK -
xsane SANE-GUI OPTIONAL 0.9
0.998 OK -
cups CUPS REQUIRED 1.1
1.5.3 OK 'CUPS Scheduler is running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0
2.5 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED -
1.0.1 OK -
pil Python-Image-Lib OPTIONAL -
1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
4.9.1 OK -
libjpeg JPEG-Lib REQUIRED -
- OK -
libpthread POSIX-Threads-Lib REQUIRED -
2.15 OK -
python-dbus Python-DBUS REQUIRED 0.80.0
1.0.0 OK -
python-devel Python-SDK REQUIRED 2.2
2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0
4.9.1 OK -
cups-devel CUPS-SDK REQUIRED -
1.5.3 OK -
sane-devel SANE-SDK REQUIRED -
1.0.22 OK -
libusb USB-Lib REQUIRED -
1.0 OK -
sane Scan-Lib REQUIRED -
1.0.22 OK -
cups-image CUPS-Image-Lib REQUIRED -
1.5.3 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
5.4.3 OK -
python-xml Python-XML-Lib REQUIRED -
2.0.1 OK -
python-notify Desktop-notifications OPTIONAL -
- OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED -
4.6.3 OK -
libtool Build-tools REQUIRED -
2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0
3.81 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED -
3.12.10 OK -
pcardext PhotoCard-Extension REQUIRED -
3.12.10 OK -
hpmudext IO-Extension REQUIRED -
3.12.10 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED -
3.12.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED -
3.12.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/HP_LaserJet_M2727nf_MFP?zc=NPI40F599' is a Hewlett-
Packard HP_LaserJet_M2727nf_MFP all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_LaserJet_M2727nf_MFP
-----------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_M2727nf_MFP?zc=NPI40F599
PPD: /etc/cups/ppd/HP_LaserJet_M2727nf_MFP.ppd
PPD Description: HP LaserJet M2727 MFP Series Postscript (recommended)
Printer status: printer HP_LaserJet_M2727nf_MFP is idle. enabled since Tue
09 Oct 2012 14:02:25 EST
HP Linux Imaging and Printing System (ver. 3.12.10)
System Tray Status Service ver. 2.0
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning:
PyOS_InputHook is not available for interactive use of PyGTK
set_interactive(1)
Required plug-in status: Installed
Traceback (most recent call last):
File "/usr/bin/hp-upgrade", line 230, in <module>
if not utils.Is_HPLIP_older_version(installed_version, HPLIP_latest_ver):
File "/usr/share/hplip/base/utils.py", line 1927, in Is_HPLIP_older_version
if(int(installed_array[cnt]) < int(available_array[cnt])):
ValueError: invalid literal for int() with base 10: "10 Public Release</a><br
/>');document"
Communication status: Good
--------------
| PERMISSION |
--------------
groups user-groups Required -
- OK raena adm lp cdrom sudo dip plugdev lpadmin
sambashare
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 0
Total Warnings: 0
No errors or warnings.
Done.
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