Jim Patterson, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal: sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. Thank you for your understanding. Helpful Bug Reporting Links:Helpful Bug Reporting Links: https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to openoffice.org in Ubuntu. https://bugs.launchpad.net/bugs/527938 Title: Writer crashes on Tools->Bibliography without libreoffice-base Status in LibreOffice Productivity Suite: Fix Released Status in The OpenOffice.org Suite: Confirmed Status in “libreoffice” package in Ubuntu: Fix Released Status in “openoffice.org” package in Ubuntu: Won't Fix Status in “libreoffice” source package in Precise: Fix Released Status in “libreoffice” package in Debian: Fix Released Bug description: Binary package hint: openoffice.org 1) lsb_release -rd Description: Ubuntu 11.04 Release: 11.04 2) apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.3.2-1ubuntu4 Candidate: 1:3.3.2-1ubuntu4 Version table: *** 1:3.3.2-1ubuntu4 0 500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages 100 /var/lib/dpkg/status 3) What is expected to happen in LibreOffice Writer via the Terminal: lowriter -nologo click Tools -> Bibliography Database is that it does not crash. 4) What happens instead is it crashes every time. This is a default install with no extra extensions installed. WORKAROUND: Installing libreoffice-base makes the issue go away. Original Reporter Comments: The message on the console is: terminate called after throwing an instance of 'com::sun::star::loader::CannotActivateFactoryException' Reproduced also with 3.2.0rc4-1ubuntu ProblemType: Bug Architecture: i386 Date: Thu Feb 25 20:33:28 2010 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) Package: openoffice.org-core 1:3.1.1-5ubuntu1.1 ProcEnviron: LANGUAGE=en_GB.UTF-8 PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: openoffice.org Uname: Linux 2.6.31-19-generic i686 To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/527938/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
