Please run "sudo apt-get -f install" in a terminal to fix broken
packages. Or select "fix broken packages" from the menu in the recovery
boot option.
** No longer affects: jockey
** Changed in: jockey (Ubuntu)
Status: Triaged => Invalid
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to jockey in Ubuntu.
https://bugs.launchpad.net/bugs/1044444
Title:
Epson Artisan 720 SystemError: E:Unable to correct problems, you have
held broken packages.
Status in “jockey” package in Ubuntu:
Invalid
Bug description:
1) lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04
2) apt-cache policy system-config-printer-gnome
system-config-printer-gnome:
Installed: 1.3.8+20120201-0ubuntu8.1
Candidate: 1.3.8+20120201-0ubuntu8.1
Version table:
*** 1.3.8+20120201-0ubuntu8.1 0
100 /var/lib/dpkg/status
1.3.8+20120201-0ubuntu8 0
500 http://archive.ubuntu.com/ubuntu/ precise/main i386 Packages
apt-cache policy jockey-gtk
jockey-gtk:
Installed: 0.9.7-0ubuntu7
Candidate: 0.9.7-0ubuntu7
Version table:
*** 0.9.7-0ubuntu7 0
500 http://archive.ubuntu.com/ubuntu/ precise/main i386 Packages
100 /var/lib/dpkg/status
3) What is expected to happen is when one clicks Printing -> Plus icon ->
Network Printer -> Epson Artisan 720 -> highlight LPD network printer via
DNS-SD -> Forward button -> in Additional Drivers window noting Driver search
results EPSON Artisan 720, highlight Epson Inkjet Printer Driver for Linux
(version 1.0.0) [Recommended], which states:
Functionality:
text: 100%
lineart: 100%
photo: 100%
graphics: 100%
Supplied by: Seiko Epson Corporation (printer manufacturer)
Support contacts:
- Seiko Epson Corporation (voluntary):
http://download.ebz.epson.net/dsc/search/01/search/?OSC=LX
click Activate button -> type in Password -> click Authenticate button
and it installs successfully.
4) What happens instead is a window pops up noting:
"SystemError: E:Unable to correct problems, you have held broken packages."
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: jockey-gtk 0.9.7-0ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Uname: Linux 3.2.0-23-generic-pae i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
Date: Fri Aug 31 11:46:00 2012
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MachineType: Acer Aspire 5750
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-23-generic-pae
root=UUID=fdb4fe9f-f8e3-4121-ad67-89d7f7a61f65 ro
crashkernel=384M-2G:64M,2G-:128M quiet splash acpi_backlight=vendor vt.handoff=7
SourcePackage: jockey
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/11/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias:
dmi:bvnAcer:bvrV1.05:bd02/11/2011:svnAcer:pnAspire5750:pvrV1.05:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.05:
dmi.product.name: Aspire 5750
dmi.product.version: V1.05
dmi.sys.vendor: Acer
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