Hello Jimmy, and thank you for your report. Indeed, we had a short period yesterday where our servers experienced an unusually high load due to the release of the EA games, and so it appears that a small number of people (including yourself) were affected by intermittent outages in the purchase servers. I'm glad that you were able to get the games after all, but I certainly agree that it's not a good experience to not get something you purchased right at the time of purchase.
Note that we are in the process of investigating the issue on the server side and we will update this bug accordingly. Thanks again for your report, and many apologies for the trouble you experienced! I hope you are enjoying the games. :) Best regards, Gary ** Changed in: software-center (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/997402 Title: Buying software is impossible Status in “software-center” package in Ubuntu: Confirmed Bug description: I am trying to buy some software in the Software Center (free games from EA) When trying to do this, first it says that it's contacting the payment service. Then it says: """" Processing your request for “Command & Conquer Tiberium Alliances”… Information received """" with some loading animation above. It blinks now and then, but nothing happens. Installation of non-commercial software works fine. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: software-center 5.2.1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Thu May 10 02:00:03 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, user) LANG=da_DK.UTF-8 SHELL=/bin/bash SourcePackage: software-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/997402/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
