Serkan Kurt (HE12025-04-06): > Hello. A USBA (ss) wireless mouse is connected to the laptop. When I > connect a WD Element 1 TB or WD Element 4 TB external disk to the other > USBA (ss) port, the working distance of the mouse drops to about 0.5 > meters. Normally 10 meters. The laptop has 2 USBA (ss) ports. The two ports > are side by side. Could there be a hardware problem? Do you have any > suggestions for solving the problem?
Two experiments you need to run: Insert a USB hub with its own power supply, first between the computer and the external drive, second between the computer and the wireless mouse. If it changes something you know it is because of power supply issues. Insert a long male-female cable between the computer and the drive and one between the computer and the receiver for the mouse and place them far apart. If it changes something you know it is probably because of radio interferences. Regards, -- Nicolas George
