There are fake 4TB drives in the market. Maybe you got one? There are some 
tools available for checking this (I believe, in Debian there is a tool called 
"f3" or similar.

If there are no important data on the drive, you might reformat the drive to 
ext2/3/4 and then use "resize2fs" to corect the settings of your drive. In the 
past I used to grow a partition with gparted, and gparted showed correctly, 
but df showed still the old size.

Resize2fs then did the trick and I got the correct size.

If you have Windows on an other computer, there are so,e windows based tools, 
which are made for testing the real capacity of your drive.

Additionally I got such a fake 4TB drive. Although the tools al showed "fake", 
I could fill it with almost 4TB. Inside was of the case was an USB-stick and I 
think, the capacity is made by software (shrinking files, double space 
whatver). However, this stick is (USB-3!) raaaaaaather slow!

Just some thoughts, maybe it helps.

Best

Hans 


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