On 11/01/2024 21:27, phoebus phoebus wrote:
[snip description of problem]
I'm on the category of people that haven't fully understood the
requirements. Maybe because I do not have experience in this specific
area, and also probably because I haven't read each email carefully.
But that's ok, because I want to talk in more general terms. You
probably won't like the suggestion, though.
It seems that the system you have has become quite complex and its many
components depend on each other in very specific ways. It has become
something rather peculiar. Maybe it's not unique, maybe many retailers
have similar systems, but they all depend on the same vendor or couple
of vendors.
You now want to replace of the components, but since it's very dependent
on the rest of the system, you are having a hard time finding a
replacement. It's even difficult to describe the requirements, because
it's something really unusual.
So: have you considering replacing the whole system?
Sure, in the short term it will be costly.
It'll be difficult, and cause disruptions. The users will have to be
trained in the new system, productivity will decrease a little until
they get proficient in it, there might be the need for some downtime, etc.
So I totally understand that what I'm proposing is not something easy to
ask. But given that the difficulty you are having in replacing this one
component will likely be repeated when some other part needs to be
changed, I do not think it's entirely unreasonable that this option is
studied.
--
Eduardo M KALINOWSKI
edua...@kalinowski.com.br
