On Sat, 19 Sep 2020 at 18:46, Lucas Castro <lu...@gnuabordo.com.br> wrote:
> > Check if he's really reaching the right server. > > ping the server from his computer and check with tcpdump on server side. > > If not reaching the server, try traceroute to track where is going on. > > > Local address or Internet address address? > > If local address, maybe he had already accessed other server with the > same address. > -- > > Lucas Castro > > Dear Lucas, thanks for the interest. The ping server side is disabled, so this test is not possible. Traceroute from student to server shows it is the correct server. Not a clue yet. Thanks -- Dr Beco A.I. researcher "I know you think you understand what you thought I said but I'm not sure you realize that what you heard is not what I meant" -- Alan Greenspan GPG Key: https://pgp.mit.edu/pks/lookup?op=vindex&search=0x5A107A425102382A Creation date: pgp.mit.edu ID as of 2014-11-09 Essa mensagem é destinada exclusivamente ao seu destinatário e pode conter informações confidenciais, protegidas por sigilo profissional, direitos autorais reservados, ou cuja divulgação seja proibida por lei. O uso não autorizado de tais informações é proibido e está sujeito às penalidades cabíveis. This message is intended exclusively for its addressee and may contain information that is confidential and protected by a professional privilege, reserved copyright, or whose disclosure is prohibited by law. Unauthorized use of such information is prohibited and subject to applicable penalties.