-----Original Message----- From: ITworld.com Webcasts [mailto:[EMAIL PROTECTED] Sent: Monday, December 01, 2003 12:08 PM To: Sreelal Chandrasenan Subject: How you can improve ROI and TCO on your CRM investment?
Dear Colleague: Improving internal and external satisfaction is a critical issue facing large and small businesses. Customers are only a click away from a satisfactory experience . . . or from choosing a competitive offering. With such a riveted focus on customers, there is keen interest in the technology broadly known as customer relationship management, or CRM. In the recent past, companies had two CRM choices: build a custom application, or buy a packaged software solution. Learn more. http://itw.itworld.com/GoNow/a15565a91199a75212968a0 We encourage you to join our webcast as industry experts discuss the business value of hosted applications and talk candidly about: > Traditional enterprise CRM solution and hosted CRM solutions. > Improving the ROI and TCO on your CRM investment. > The security issue as it relates to the delivery of software as a service. > Integrating hosted applications with core ERP systems. > Customizing a hosted application to meet your unique needs. Meet the experts now. http://itw.itworld.com/GoNow/a15565a91199a75212968a0 Join Gary Beach, Publisher of CIO Magazine, and Bill Laberis, ITworld.com Technology Host, in our exclusive webcast featuring: > Peter Gassner, Senior Vice President and General Manager, salesforce.com > Jim Cavalieri, Chief Information Officer, salesforce.com > Fred Rosenzweig, President and Chief Operating Officer, EFI Businesses are becoming more open to considering hosting solutions versus solutions handled largely on-premises. See how one customer achieved 268% ROI in the first year on hosted CRM, and get the specifics about how to integrate and extend a hosted solution in your enterprise. > How is it done? > What are the limitations? > How does it compare with an installed software solution? We look forward to your participation, and urge you to share this information with your associates. For your convenience, our webcast is available on-demand, 24 hours a day / seven days a week, and features our exclusive AccelaCast technology. Simply go to: http://itw.itworld.com/GoNow/a15565a91199a75212968a0 ********************************************** Sponsored by: * salesforce.com In Partnership with: * CIO Magazine ********************************************** Brought to you by: Accela Communications, Inc. 118 Turnpike Road Southborough, MA 01772 USA Our privacy policy - http://www.itworld.com/Privacy/ Click here to forward this email to a friend! http://itw.itworld.com/GoForward/a15565a91199aSa75212968a7 Click here to unsubscribe. http://itw.itworld.com/Change-Remove/a15565a75212968a7a91199 -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
