> -----Original Message----- > From: Cherri L. Klueck > Sent: Friday, December 05, 2003 8:46 AM > To: Dean Angelico; Joe Winograd > Cc: Lara Brown; Sreelal Chandrasenan; Hy Khuu; James Baggerly > Subject: Installation at Premiere > > The installation at Premiere yesterday went very well. The customer thought the > interface was great - his immediate reaction was "This is so easy now, I can pass it > off to duplication and have them do it". We talked through the issues of copy > control (ECC). The test that we did with him using his sound files from his > computer went smoothly and there were no artifacts or issues with the final product > at all. Steven (the customer) was very impressed with how easy the whole process is > now. He loves the way the tray pops out when it's done so he doesn't have to keep > checking on it. He likes that he doesn't have to type - that everything is > selectable from the drop-downs. His only suggestions yesterday were to have > multiple screens so he can enter data for up to 99 tracks if needed. He asked that > we make the buttons hot when they light up so he can just hit enter to select them. > He definitely does not want the embedded files overwritten each time. He asked that > we rename the file with the Promo ID Code when it is saved. He needs to keep the > files accessible for a few weeks. > > I believe he was very pleased with the install (James was able to hook him up to use > a switch so he didn't have to have two monitors - and he was very happy with the > system). > > The plan is to create the files in parallel next week - once on the BERN (and yes, > he did mention that people would think we couldn't spell by calling it this) and > once on the software. He'll submit the software embedded ones to the normal process > and circulate the BERN ones for QA from various people within Premiere. He'll also > send us a copy of the disks. Once these files make it through the approval process, > he will plan to use BERN for future programs. > > We did discover that he is taking sound designer 2 files from the mac and converting > them to wav and burning a disk using a Mac prior to bringing the files into the > embedder - don't know if this multiple conversion process may be contributing to the > copy control issues we're seeing on the disks we got from them. He's using Toast to > burn the disk. > > Cherri Klueck > VP, Business Operations > ConfirMedia > Phone: 858-202-2845 > www.confirmedia.com > >
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