On 19/07/19 9:42 AM, David Wright wrote: > On Thu 18 Jul 2019 at 18:08:14 (+1200), Richard Hector wrote: >> On 18/07/19 2:44 AM, Richard Hobson wrote: >>> Thanks for the suggestion Roger. >>> >>> I'm not sure how to search the dsmesg output so I unplugged the device >>> and replugged it so that the relevant message appeared at the bottom of >>> the output. (I know, RTFM!). >>> >>> The dongle is being correctly identified as far as I can see, says the >>> manufacturer is Realtek, the chipset maker, and picks up the MAC address >>> amongst other things. >>> >>> I'm having to transpose the following info manually, obviously can't >>> copy and paste to mail! The important messages seem to be. (EOE) >>> >>> usb 1-2: r8712u: Loading firmware from "rtlwifi/rtl8712u.bin >>> >>> usb 1-2: firmware failed to load rtlwifi/rtl8712u.bin (-2) >>> >>> usb 1-2: Direct firmware load for rtlwifi/rtl8712u.bin failed with error -2 >>> >>> usb 1-2: r8712u: Firmware request failed. >>> >>> Does this suggest the appropriate firmware isn't available locally? >> >> Maybe, but maybe not. Are there other attempts later, with different files? >> >> IIRC it's relatively normal to try different files till you get the >> right one. >> >> I suspect that file is present, or it wouldn't be able to try to load >> it. And it seems to be provided in the firmware-realtek package, >> suggesting you already have that package. But it could be corrupted, I >> suppose. Or your hardware might require newer firmware, though that >> seems unlikely if OpenSUSE worked and buster doesn't. > > I think the OP's problem has been fixed now. > > But just for the record, those error messages match what I see when > the firmware package and the firmware itself are not present (at all), > as you can see from the attached sequence of sys/history logs.
Thanks for the tip :-) And yes, it looks like that (lack of firmware) was indeed the problem. Cheers, Richard
signature.asc
Description: OpenPGP digital signature
