Thanks for the alert, however i have twenty five servers from Compaq (only 4 are from the new HPAC) and fortunately haven't had that kind of experience. Actually everything was very well until the merger.
As far as my experience goes Compaq as always been 5 stars HP half star. The fact is that if i wan't to get linux inside the enterprise i'll need support for that hardware, either we like Red Hat or not the fact is that it provides it or is provided with that support. I use debian in very small companies and only as gateways, firewall, mail relay and proxy server. This time it's different it's an application server in a big company, an insurance company, which is attache to an even bigger bank. If Debian get's success in such an environement it will be broadly used. That is my intention, to use Debian where usually only ES/9000 an the new Zseries mainframes, AS/400 mid-range, and (yyyaaack) Windows 2000 and MS SQL Server are allowed. Any suggestions ? or should i start booting with the Win2000 cd ? -----Mensagem original----- De: Alvin Oga [mailto:[EMAIL PROTECTED] Enviada: quarta-feira, 19 de Novembro de 2003 22:46 Para: Pedro Miguel Ruivo (TRQV-DSI) Cc: [EMAIL PROTECTED] Assunto: Re: Enterprise Hardware support hi ya pedro On Wed, 19 Nov 2003, Pedro Miguel Ruivo (TRQV-DSI) wrote: > Hi, > > just a couple of questions. > > i'm looking for a Linux distro to install on Compaq DL380 and DL360 G3 > Servers. > I'm relatively confortable with Debian but can't find any support on the part > of hardware manufacturers for Debian. > > - Where can i find some support (ML's, sites,....) about Debian and Compaq > Servers ? > > - As anyone experienced this kind of difficulty ? what was the solution ? > changed distro to Red Hat ? choose different hardware ? what kind of "enterprise support" ?? - i dont know if compaq(hp), dell, gateway, hundreds-of-resellers have a specific "debian" support - i think the hardware support that you care about, is sorta limited to: - does debian recognize the nic chipset - does debian recognize the svga chipset - does debian recognize the ide chipset and since your comfy with debian, you dont need to worry about driver support - hardware support might want.. - dell/compaq has a 2-hr turn around on any part replacements - and you pay an arm and leg for "parts replacement" - and if they send you the wrong parts... they dont care that you paid for 2hr turnaround that took 2 days to get the box back up and online again - i dont kow if they are any good at it ... they all failed the disk fail (replacement) simulation tests - have spare parts on your shelf if you are worried about replacement parts - have a spare server if you are worried about getting back online asap ... when the main server died for whatever reason - original (cpu/disk/pc-cards) manufacturers warranty numbers http://www.Linux-1U.net/Warranty/ - "3 yr warranty" usually means you ship the bad part back to the manufacturer AFTER you get an rma#, and wait 4-6 weeks for a replacement part - backup your data ... to 3 different places ... daily, weekly, monthly and evenly spread out amongs the 3 backup servers and test that it works, restore a full working server from bare metal main: ls -laR / > /tmp/main.lst restored# ls -laR / > /tmp/restored.lst diff /tmp/main.lst /tmp/restored.lst exclude /proc and some /dev/xxxx and some other stuff - now you can sleep .. c ya alvin -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
