On 3/1/13 9:41 AM, Bob Proulx wrote:
> Munich in 2003 and Freiburg in 2007.
> 
> Comment: OpenOffice's Tale of Two Cities 
> http://www.h-online.com/open/features/Comment-OpenOffice-s-Tale-of-Two-Cities-1760502.html
>
>  Munich's program was successful and expanded.  Freiburg's failed
> and they reverted to Microsoft.  Why?  I will let you read the
> article for that author's observations.
> 
> Bob

The Freiburg case makes it all the more clear that the total cost of
ownership should also include the exit cost and the cost of vendor
lock-in.

https://joinup.ec.europa.eu/news/tco-should-include-exit-costs-and-cost-vendor-lock

However, making only half-hearted efforts at migrating won't lead to
success either.

Regards
/Lars



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