On 11 April 2011 09:31, Enno Gröper <enno+deb...@groeper-berlin.de> wrote:
> Hi,
>
> Am 11.04.2011 09:55, schrieb Frank Van Damme:
>> 2011/4/7 Carlos Miranda Molina (Mstaaravin) <mstaara...@gmail.com>:
>>>
>>> http://www.redmine.org/
>>>
>>> Integrate issues, wiki, etc.
>>
>> Very practical piece of software indeed, I have also used Trac which
>> has more or less the same basic set of features (integration
>> bugtracking-wiki-project management etc) and I consider Trac to be the
>> more user friendly option (it accepts email "in", in the release I
>> used it was a not-hard-to-add-on feature). Redmine allows a lot more
>> flexibility in roles though, you can also run multiple projects in one
>> instance which is not possibly in Trac (need to create differenc
>> instances + you can't have the same level in integration, pe. type
>> #441 in a wiki page to link to bug in an other project).
> I'm not sure what you guys are talking about, when writing about "email
> in" and "email ingestion", but redmine support controlling it using
> email (change issues, create issues).
> http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails#How-it-works

I wrote earlier in this thread "It doesn't do ingestion out of the
box, and needs fairly nasty ad-hoc scripting to do with any
regularity". The link you posted, you may notice, doesn't address
*any* of the tooling around email ingestion - just how it's done,
once, on demand.  I assure you, having *implemented* it for working
Redmine setups, that my statement is correct. Redmine is far better
suited to Web UI interactions from a known set of actors who you can
beat the system's rules into with a stick.

> Perhaps it could be a problem,
> that it doesn't allow this for unregistered users.

Yes, it does. It is an annoying thing to have to work around, but the
scripts to deal with email ingestion do support unregistered users. It
can be set up to create users on email ingestion, too, if you hit it
hard enough. As above, though, it's not *nice*. It's not a priority
for the Redmine devs.

If there's enough demand (again, it's OT for this list, I recognise)
I'll pop some scripts I wrote around email ingestion up on the Redmine
wiki. They're not fool-proof, but they do work, I guess. I mean,
no-one's /told/ me they don't work. By logging a ticket. Via email ...
>:-)

Jonathan
-- 
Jonathan Matthews
London, UK
http://www.jpluscplusm.com/contact.html


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