On Fri, Mar 30, 2007 at 12:19:39AM -0400, Kevin Mark wrote:
> > The sensible way to handle hardware support independent of any installed
> > software would be to ship each pc with a bootable CD with custom Dell test
> > software. Linux would make a convenient base for such a CD.
> This is something I have mentioned in other places: bios updates,
> hardware testing and other issues. You need a linux-based or similar
> test cd so that if have a hardware issue or need a bios update that the
> tech support folks stop saying 'but you need to use windows for us to
> diagnose the problem before we can authorizes this' or similar.
FWIW, the diagnostics, etc CD that Dell ships with servers is Linux
based.
--
"To the extent that we overreact, we proffer the terrorists the
greatest tribute."
- High Court Judge Michael Kirby
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