Michael M. wrote:
Paul Johnson wrote:
On Thursday 02 March 2006 01:20, Star King of the Grape Trees wrote:
I am very certain that Dell does sell servers that optionally have
Linux, and even says this on their website.
Nothing but lip service. I tried this week, still no dice. They
advertise it on their website, but Dell will not, under any
circumstance, sell you a preinstalled Linux box. You can even call
them and ask questions, they'll as politely as possible tell you that
you're a freaking moron for even thinking they do.
Two years have passed, not one bit has changed:
http://www.groklaw.net/articlebasic.php?story=20040918105850387
Dell sells Linux workstations to businesses, they don't sell Linux
desktops to average joes. I suspect it's a support issue. Unless
there is some Linux vendor willing and able to provide entry-level OS
support, I don't blame Dell for not wanting to take that on
themselves. Dell is huge and consequently somewhat limited in its
flexibility, like most (all?) large companies.
A few years ago I had a Dell and had a problem with a fan that I had
to call tech support about. The rep I spoke with said with surprise,
"Oh, you know about computers!" just because I knew how to get into
the bios. Right now, people who use Linux are a self-selecting
group. We aren't all gurus or technophiles -- goodness knows I'm not!
-- but we are willing to read documentation, troubleshoot, read log
files, mess around with configs and so on to get things working. The
typical Dell customer is not. The typical Dell customer doesn't want
to know about apt-get this or dpkg that or Sarge, Etch, multiverse,
universe, etc. Typical Dell customers will think their computers are
broken when they refuse to play a particular .wmv file they found in a
Yahoo! Group.
I suspect it will be many years before any of this changes.
this is what de the dutch dell site tells us:
Koop on line of bel 020 674 4987
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*Dell and Novell Expand Partnership to Provide Customers Certified
SUSE LINUX Platforms and Services*
SUSE LINUX Enterprise Server 9 on Select Dell PowerEdge Servers
Extends Customer Choice and Value
------------------------------------------------------------------------
Round Rock, Texas and Waltham, Massachusetts, oktober 27, 2004
Dell and Novell today announced an agreement to offer Novell SUSE
LINUX Enterprise Server 9 certified on select Dell PowerEdge servers
worldwide.
This announcement provides Dell and Novell customers with more choice
for fully-supported Linux platform deployments, and at the best value
in the industry. Dell provides a single point of contact for
customers' support needs; Dell Services will also assist customers
throughout the lifecycle of their deployments.
Dell customers will be able to purchase Novell SUSE LINUX Enterprise
Server 9 with their single-and dual-processor PowerEdge servers. The
agreement reinforces Dell and Novell's longstanding collaboration to
provide customers with superior standards-based computing platforms,
and extends this value and expertise to customers deploying SUSE LINUX
for their business applications.
"Today's announcement marks an important expansion of Dell and
Novell's longstanding industry relationship," said Al Gillen, research
director, System Software, at IDC. "It provides Dell Linux customers
more platform choice for fully supported operating systems, and gives
Novell customers a new option for deploying Linux in their IT
infrastructure."
Linda York, vice president of global alliances marketing in Dell's
Product Group, said that SUSE LINUX Enterprise Server 9 on Dell
PowerEdge servers provides customers another robust and scalable
enterprise platform to replace costly proprietary UNIX-based systems
or to deploy Linux for the first time.
"This is another great example of Dell and Novell's ability to work
together to move standards-based computing further into the data
center," said York.
Increased Customer Choice, Industry-leading Value
For $175 per single-CPU server annual maintenance subscription and
$269 for a dual CPU subscription, Dell and Novell offer Linux
customers additional choice on Dell's award-winning PowerEdge 1850,
2800 and 2850 servers. SUSE LINUX Enterprise Server 9 is the first
enterprise-class Linux server to leverage the performance, scalability
and security features of the new Linux 2.6 kernel. This new platform
is ideal for customers deploying Web farms, IT infrastructures and
custom applications. The operating system will be bundled with the
server at the time of purchase. A joint service agreement between the
two companies provides customers with the same levels of award-winning
support for SUSE LINUX Enterprise Server 9 as all other operating
systems.
Novell's acquisition of SUSE LINUX in January 2004 set the stage for
this logical next step in the longstanding Dell and Novell
relationship. "Dell's decision to collaborate with Novell on Linux is
a vote of confidence in our Linux strategy and is great news for
customers around the world,"" said David Patrick, vice president,
Linux, Open Source and Platform Services at Novell. "Existing Novell
customers get new options for their future hardware platform needs,
while new customers gain a top-notch enterprise Linux offering on one
of the most robust server platforms in the world, backed by Novell's
global ecosystem of enterprise-level Linux services."
Global Services
Novell SUSE LINUX Enterprise Server 9 will be supported by Dell
Services (www.dell.com/services), through a collaborative support
agreement with Novell technical support that provides customers a
single point of contact for all issues. This helps customers realize a
more efficient, effective, scalable and productive enterprise
environment. Customized Dell offerings streamline and integrate
activities across the entire product lifecycle, such as system
planning and design, implementation and training and support and
disposal.
SUSE LINUX Enterprise Server 9 will be available with Dell PowerEdge
1850, 2800 and 2850 servers worldwide in the fourth quarter. For more
information on Dell/Novell solutions, services and tools, please
visit: www.dell.com/novell or www.novell.com/dell .
About Dell
Dell Inc. (NASDAQ: DELL) is a premier provider of products and
services required for customers worldwide to build their
information-technology and Internet infrastructures. Company revenue
for the past four quarters totaled $45.4 billion. Dell, through its
direct business model, designs, manufactures and customizes products
and services to customer requirements, and offers an extensive
selection of software and peripherals. Information on Dell and its
products can be obtained www.dell.com <http://www.dell.com>.
About Novell
Novell, Inc. (Nasdaq: NOVL) is a leading provider of information
solutions that deliver secure identity management (Novell Nsure), Web
application development (Novell exteNd) and cross-platform networking
services (Novell Nterprise), all supported by strategic consulting and
professional services (Novell Ngage). Active in the open source
community with its Ximian and SUSE LINUX brands, Novell provides a
full range of Linux products and services for the enterprise, from the
desktop to the server. Novell's vision of one Net -- a world without
information boundaries -- helps customers realize the value of their
information securely and economically. For more information, call
Novell's Customer Response Center at (888) 321-4CRC (4272) or visit
http://www.novell.com.
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