Cuthbert Smith Consulting wrote:
Thank you, I have tried contacting my host, but have not had much luck
which was why I went to Debian/Apache. I will keep trying, thanks for
your information.
Cuthbert Smith Consulting Partnership Inc.
400, 14727 - 87 Avenue
Edmonton, AB T5R 4E5
Tel: (780) 484-3232
Fax: (780) 489-8925
e-mail: [EMAIL PROTECTED]
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Here's the bottom line. Your provider should have provided you with
information, understandable to non-techie people, on how to upload your
website content on their server. If they didn't, they damn well ought to
have done.
As someone else mentioned the most common / simplest mechanism is for
them to give you the address of an FTP (File Transfer Protocol) server
somewhere on the net that you send your files to. The more sophisticated
providers will wrap that up in some sort of website so you essentially
go to the site, log in, click links to upload your HTML etc files, wait
a short while and hey presto your website is deployed. Less
sophisticated ones just give you an address, a login and a password but
will probably give you more help if you ask / pay for it.
If your provider has done none of the above despite your asking
specifically for help with this problem, you should consider switching
providers as that quite frankly is crap.
The fact that your provider allows the default Debian / Apache page to
display if you don't upload content, and doesn't instead replace that
with their own page saying how great they are and what a great deal
their subscribers get by using them, tends to place them in the
non-sophisticated category in my mind -- but I could be wrong. In any
event they ought to be willing to help non-technical customers get their
site up and running.
Apologies if I seem to have got unnecessarily fired up about this one,
but seeing non-technical people lost in the techie wilderness and
getting no help raises my hackles like nothing else, and some of the
people in this forum, while all trying to be helpful I'm sure, have been
guilty of making the same assumptions as your provider seems to have
made -- viz that you are technically skilled at maintaining a web site.
Anyway focus your energies on your provider, don't take no (or silence)
for an answer, and ultimately consider switching providers if you don't
get the help you deserve. (Please don't ask me to recommend a provider
-- I'm afraid I don't know)
Good luck
Mark
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