Sorry if this isn't the right place for this but I don't know where else
to turn.

 A client of mine has recently started having connection problems to my
ftp server hosted under Debian. He says he simply cannot reach us. I can
ftp just fine to his server. They think we have changed something on our
end that would cause this problem. I've checked our access-list on our
Cisco but there's nothing there blocking ftp connections.

 I'm planning on a little field trip to their office over the next week to
try to troubleshoot the problem. What methods can I use to find out
what is stopping the connection. The only methods I know of are ping and
traceroute but that's not going to tell me what's causing the problem. My
server is connected via Sprint. Their server is connected via Verizon.
Personally I think it's something on Verizon blocking ftp from their end
but I need to be able to prove it to them so they will go after their ip
provider with the evidence.

 Any ideas?

 Thanks,

 Ed



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