> If you're running a server than has to have five nines up-time, > then you'd better pay to have somebody guaranteed on-site in 60 > minutes from when the phone rings.
Umm... 5 9's = ~5 min/year, so they had better be there a lot faster than 60 minutes. The way to achieve 5 9's is not via an incident-based service contract. It is to turn over your system to someone who knows what they are doing. Close a contract: achive 5 9's or more, and the consultant gets $200,000; achieve less than 5 9's, and the consultant gets $0. -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]