on Sun, Oct 14, 2001 at 02:18:33PM -0400, Scott Henson ([EMAIL PROTECTED]) wrote:
> I have a computer that has an on-board network card that doesnt seem to be
> working properly. We already took it in to be serviced once(we have a
> warentee), but the service people took for a few hours and when we picked it
> up they said it was a software problem and propmtly charged us $40 for a
> false alarm(as they called it). We took it home and it worked fine for a
> while. Now it is acting up again. I am thinking that they fixed and said
> that just so they could charge us the $40. I was wondering if there was any
> utilities within debian that I could install on it to check that the network
> card is bad. Anything that acctually checks the hardware to see if it is
> responding and that it can reach the network. Thankyou
The proper protocol in this case is:
1. Inform the store the card's failed twice and you're demanding both
a mobo replacement and a refund of your earlier $40 charge.
Frankly I can't believe they opted to "repair" rather than replace
the mobo initially.
2. Failing above, you purchase an alternate mobo, from another store,
and widely publicize the name of the first.
I tend to prefer expansion cards rather than onboard components for
substantially this reason.
Peace.
--
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