On Thu, Feb 01, 2001 at 03:58:57PM -0500, Bob Hilliard wrote: | | You can download Powermax, a hardrive diagnostic tool, from | www.maxtor.com. Unfortunately, you have to run it from DOS. If it | indicates your drive is bad, you can get information about warranty | replacement from that site. You don't need any warranty paperwork -
Oh, cool! | the warranty period is based on the drive model. If it is in | warranty, there is an RAM Request Form on the site. If your drive is | in warranty, and you request an "Advanced RMA" they will ship a | replacement drive within 2 days, and you can return the bad one after | you install the new one. It makes the process almost painless. | Thanks, this will help a lot. -D
