Please use postfix followup.

On Wed, Oct 11, 2000 at 04:19:36PM -0600, Glenn Murray ([EMAIL PROTECTED]) 
wrote:
> On Wed, Oct 11, 2000 Karsten M. Self wrote:
>> On Wed, Oct 11, 2000 at 09:50:13AM -0600, Glenn Murray
>> ([EMAIL PROTECTED]) wrote:
>> 
>> > 
>> > 
>> > Hi,
>> > 
>> > I'm trying to install Debian 2.2 on two graduate students' machines. The
>> > install boots from the CD but is unable to find the hard drive.
>> > 
>> > The machines are:
>> > 
>> > Dell Dimension XPS T800r, BIOS version A09
>> > 
>> > Setup reports the zip and cd on the secondary IDE controller,
>> > and Win2K reports  the hard drive controller as
>> > 
>> > WDC WD20 4BA SCSI Disk Device
>> > 
>> > Neither of the two boot options "aic7xxx=..." helps.
>> 
>> Who's CD (there is no "Debian" CD, only packages by other
>> organizations), and what version of Debian?
>> 
>> What boot messages and/or error output do you get?
>> 
>> What SCSI card do you have?

> Weirdness:  I took the case apart.  The hard drive is a Western Digital
> IDE drive connected to a Promise Technology Ultra66 PCI card.  Nothing
> is plugged into the motherboard's primary ide controller, which explains
> why setup doesn't see it.  

Which setup?  Debian's installer or the BIOS setup utility?  If the
latter, you should get a screen prompt for SCSI setup.  If not, find
your system documentation and find out how to get to this.  At some
point, you're going to be booting from SCSI and need to have this
configured.

> Besides the information below, Win2K also reports that there is a SCSI
> controller:
> 
> Promise Technology Inc Ultra 66 IDE controller (IRQ 09)
> 
> The Promise Technology website has a beta driver for Linux.  The
> readme says
> 
> "Native Linux support has been available for the Ultra66 since kernel
> version 2.2.10."

I'd check the GNU/Linux Hardware Compatibility List and/or documentation
at a local or online GNU/Linux kernel source archive.  Vendor betas are
fine and well, but you're often going to get better and/or more
consistent performance from work that's officially part of the GNU/Linux
build tree.

> As I am running 2.2.17, it seems it should be recognized.  The readme
> goes on to give instructions to install the driver from floppy in 26
> simple steps.  Is there any point in doing this if the kernel can't
> recognize it anyway?  I am using the CheapBytes CDs.

At some point in the install, you're asked for module support you want
added to the kernel.  At this point, you should be able to select a
driver which will support your Promise Tech card --  I'm  guessling, but
hopeful.

If this isn't the case, you're going to want to save some output from
your unsuccessful installation attempt. You can do this by inserting a
DOS formatted floppy and running the following:

     $ mount -t msdos /dev/fd0 /floppy
     $ dmesg > /floppy/dmesg
     $ cat /proc/modules > /floppy/modules
     $ cat /proc/pci > floppy/pci
     $ cat /proc/scsi/scsi > /floppy/scsi
     $ ls -l /floppy    # this should list the files above
     $ sync
     $ umount /floppy

Post the output to list.

-- 
Karsten M. Self <kmself@ix.netcom.com>     http://www.netcom.com/~kmself
 Evangelist, Opensales, Inc.                    http://www.opensales.org
  What part of "Gestalt" don't you understand?      There is no K5 cabal
   http://gestalt-system.sourceforge.net/        http://www.kuro5hin.org
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