Chat scrpit trouble

[Terry Maton]

I am new user and I am having a real problem connecting to my isp. First yes I do have a win modem and from what I hear it isnt a good start. But onto the problem, when I run the logs for chat script I get down to the "expect ok" then I get "alarm" then "failed" Then the system says "pppconnect script failed" "exit". ANy help you can give I would appreciate, I talked to a user on irc and he suspects "no carrier" but I am using the same system with win98 . HELP! Terry Marton