On Tue, 10 Jun 1997, John Foster wrote: > And there has to be a way of saying RTFM without being rude.
There is. Give a brief answer to the question and follow with something like "for more details, see 'man foo' and the documentation in /usr/doc/foo" the brief answer can be useful in itself or simply an "i dont know, but I vaguely recall seeing something about that in the documentation" the thing to remember is you're dealing with newbies. you can't assume that they know how to get to the documentation, so make it easy for them by briefly explaining how to find the docs. That's all that most people need - a pointer in the right direction. craig -- craig sanders networking consultant Available for casual or contract temporary autonomous zone system administration tasks. -- TO UNSUBSCRIBE FROM THIS MAILING LIST: e-mail the word "unsubscribe" to [EMAIL PROTECTED] . Trouble? e-mail to [EMAIL PROTECTED] .
