The Windows approach is fine, if you have the patience to deal with a lot of crashes, blue screens and problems without a seeming reason, cause or solution. This is great for non-mission critical stuff. The Linux approach is fine if you have geeks for friends or enough money to pay for things to be setup for you. This tends to be easier in a business and mission critical environment.
But to be fair, that hasn't been my experience with Windows XP at all. So I'm doubtful that the users' simplicity offered by Windows has crashiness as a necessary consequence.
(Also, it seems to me that a badly written driver can kill Linux just as expediently as it can.)
-- Christian Convey Computer Scientist, Naval Undersea Warfare Center Newport, RI
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