Some progress to report. Just edited the sshd_config file to include the line:

Subsystem sftp-server /usr/lib/sftp-server

When I restart sshd (sudo sshd), I get no errors, so I'm assuming this means the config file is fine.

I still can't sftp into the box though, same error as below...

Request for subsystem 'sftp' failed on channel 0
Couldn't read packet: Connection reset by peer


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