Hello, On Mon, 2016-12-26 at 14:56 -0200, Samuel Henrique wrote: > I didn't know that, fortunately i didn't ended in a situation where i needed > feedback from the bug submitter. > > But the question is, shouldn't the bot forward to the submitter? >
I've run into this problem in the past. Quick and immediate fix was to add the setting in reportbug to CC the reporter. If I remember correct, something like: X-Debbugs-CC: > Samuel Henrique <samueloph> > > 2016-12-26 14:29 GMT-02:00 Samuel Thibault <sthiba...@debian.org>: > > This happens again and again... Quite a few maintainers don't seem to > > realize that mails sent to n...@bugs.debian.org are not sent to the bug > > submitter, and the bug tracking thus halts down completely when the > > maintainer asks for information only to the bot, and not to the human. > > > > I don't know how it happens that maintainers get to reply only to > > n...@bugs.debian.org , my only guess is that they just don't know that > > it's not sufficient to mail the bug, so I guess the only solution is to > > repeat it over and over :/ > > > > Samuel > > > > > > -- Given the large number of mailing lists I follow, I request you to CC me in replies for quicker response
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