(moving Mikko to bcc to avoid spamming him) Don Armstrong wrote: > retitle 661241 vlc probably using wrong sound output by default (but not > clear from reporter) > reassign 661241 vlc [...] > Mikko Koho: I'm guessing as to what your problem is, but you're going > to have to provide more information in order for anyone to address it > properly. Please indicate which version of vlc you are using, which > sound output it is using, etc.
Thanks, Don, and sorry about my (lazy and) misguided response. There were once many bugs in the "the font suddenly became too big" style misfiled against "general" that no one was addressing which hid the actual general problems that the developer body at large could be working on. I see no easy way to solve that. When it is obvious which package is relevant, that's great --- someone can forward the report to the maintainer and reassign it. When a report has an unreachable reporter and so little detail that forwarding it would not be useful, that's fine, too --- a friendly person can close the bug with a pointer about how to prepare a more detailed report in case someone interested finds it. The difficult cases are in between: carrying out the back-and-forth to get such details as what action precipitated the problem, what result was expected, what happened instead, and how the difference indicates a bug, with debian-devel cc-ed, does not seem particularly productive. If the "general" package did not exist, such reports would be quickly redirected to debian-user with a goal of finding an appropriate maintainer who could take responsibility for fixing the problem. What is an appropriate equivalent when receiving reports through the BTS? I like to imagine that clarifying whether assigning a bug to the "general" means "I don't know" or "I suspect fixing this bug will require touching many packages" could help so these bugs are sent somewhere appropriate in the first place. Sane? Jonathan -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected] Archive: http://lists.debian.org/20120227172212.GI10740@burratino
