On Thu, Jul 22, 2010 at 4:28 PM, Ian Jackson <[email protected]> wrote: > Stefano Zacchiroli writes ("teaching users how to submit good bug reports"): >> So, point 2: are we *advertising* reportbug enough to our users? >> In particular, I'm thinking about advertising in "push mode" rather >> then in "pull mode". > > This approach, trying to make it easier to report bugs, supposes that > most (or even a substantial fraction) of the bugs in deployed Debian > systems, as experienced by users, are there because no-one has yet > reported that bug. > > I don't think that's true at all. Looking at the bugs which are > outstanding in Debian in general, and my own experience, it seems to > me that the main reason for the presence of most bugs is lack of > available effort for fixing them. The obvious conclusion is that if > we increase the number of bugs submitted we will divert effort from > bug fixing to triage. > > I think that people who want Debian to deal better with bug reports > from a wider audience should work on improving the available triage > effort (both in quantity and quality!), and the available fixing > effort. > > When popular and high-profile end-user-oriented packages have low > numbers of outstanding bugs, it will be time to think about how we can > get more reports so that we can further improve the quality. > Automated backtrace ala unbuntu will really ease the debian maintener job.
bastien -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected] Archive: http://lists.debian.org/[email protected]
