On Tue, 15 Sep 2009 23:19:12 +0200 Julien Cristau wrote: > On Tue, Sep 15, 2009 at 16:41:50 -0400, Michael Gilbert wrote: > > > the answer to the real problem is education. if a user didn't submit > > sufficient details in their report, politely ask them for more. show > > them a guide for strace, or bug writing guides, or debian > > documentation, or whatever may be useful. this may be more work, but as > > that user gains more skill, they will become less of a burden, and more > > importantly, more capable of solving problems and writing good reports > > on their own. > > > you really think that's how it works? how about "if a user didn't > submit sufficient details, then either their bug gets ignored for years, > or maybe at some point we ask for more info and they're unresponsive, > meaning the bug never gets fixed".
of course many cases will not produce a self-actualizing contributor, but it is worth the effort for those that do. karma. mike -- To UNSUBSCRIBE, email to debian-devel-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
