On Thu, 10 Jan 2002 06:47, Shaya Potter wrote: > > > There's more, if you replace the RH system they pre-install, you're > > > losing the warranty on the hardware. > > > > Where does it say that? IMHO, that would be _very_ stupid on IBM's part. > > speaking not as someone who has worked for IBM, but as someone who owns > a thinkpad that has been serviced. When its been serviced, I take out > the hard drive, and ship the rest back to them, and they ship the fixed > laptop back to me, and I stick the hard drive back in. > > yes, they probably don't "support" debian, if you have problems with the > software, that won't come under your warrenty, but they don't care what > OS you run otherwise. My thinkpad runs debian and has been serviced.
Same here. I have had two Thinkpads serviced under warantee, and one a paid repair. Every time I removed the hard drive and provided enough information for them to reproduce the problem and they had no problems. They didn't even regard it as strange that I sent the machines in for service without hard drives. However, if you purchase a new computer and run the OS that was pre-loaded then you can expect that all hardware features are supported, and that you deserve warantee support if any of it doesn't work. I don't expect any support from IBM if I can't get sound capturing or IRDA to work under Debian... -- http://www.coker.com.au/bonnie++/ Bonnie++ hard drive benchmark http://www.coker.com.au/postal/ Postal SMTP/POP benchmark http://www.coker.com.au/projects.html Projects I am working on http://www.coker.com.au/~russell/ My home page
