Your message dated Mon, 10 Jun 2013 10:22:34 +0000 with message-id <e1ulzfc-00051n...@franck.debian.org> and subject line Bug#711282: fixed in otrs2 3.2.7-2 has caused the Debian Bug report #711282, regarding otrs2: postinst uses /usr/share/doc content (Policy 12.3): /usr/share/otrs/RELEASE -> ../doc/otrs2/RELEASE to be marked as done.
This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact ow...@bugs.debian.org immediately.) -- 711282: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=711282 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
--- Begin Message ---Package: otrs2 Version: 3.2.7-1 Severity: serious User: debian...@lists.debian.org Usertags: piuparts Hi, a test with piuparts revealed that your package uses files from /usr/share/doc in its maintainer scripts which is a violation of Policy 12.3: "Packages must not require the existence of any files in /usr/share/doc/ in order to function." http://www.debian.org/doc/debian-policy/ch-docs.html#s12.3 These files must be moved to /usr/share/$PACKAGE and may be symlinked from /usr/share/doc/$PACKAGE. This piuparts test prevents the installation of (most) files into /usr/share/doc with 'dpkg --path-exclude=...'. >From the attached log (scroll to the bottom...): Selecting previously unselected package otrs2. (Reading database ... 14864 files and directories currently installed.) Unpacking otrs2 (from .../archives/otrs2_3.2.7-1_all.deb) ... Warning: The home dir /usr/share/otrs you specified can't be accessed: No such file or directory Adding system user `otrs' (UID 103) ... Adding new user `otrs' (UID 103) with group `www-data' ... Not creating home directory `/usr/share/otrs'. Setting up otrs2 (3.2.7-1) ... dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf Creating config file /etc/dbconfig-common/otrs2.conf with new version Creating config file /etc/otrs/database.pm with new version granting access to database otrs2 for otrs@localhost: success. verifying access for otrs@localhost: success. creating database otrs2: success. verifying database otrs2 exists: success. populating database via sql... done. dbconfig-common: flushing administrative password Creating config file /etc/otrs/Kernel/Config.pm with new version Creating config file /etc/otrs/Kernel/Config/GenericAgent.pm with new version Creating config file /etc/otrs/maintenance.html with new version Creating config file /etc/otrs/cron with new version Creating config file /etc/otrs/fetchmailrc with new version ERROR: Can't read /usr/share/otrs/RELEASE: No such file or directory This file is needed by central system parts of OTRS, the system will not work without this file. Died at /usr/share/otrs/Kernel/Config/Defaults.pm line 1914. dpkg: error processing otrs2 (--configure): subprocess installed post-installation script returned error exit status 2 Errors were encountered while processing: otrs2 Cheers, Andreas
otrs2_3.2.7-1.log.gz
Description: GNU Zip compressed data
--- End Message ---
--- Begin Message ---Source: otrs2 Source-Version: 3.2.7-2 We believe that the bug you reported is fixed in the latest version of otrs2, which is due to be installed in the Debian FTP archive. A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to 711...@bugs.debian.org, and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing ftpmas...@ftp-master.debian.org) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Format: 1.8 Date: Mon, 10 Jun 2013 11:13:20 +0200 Source: otrs2 Binary: otrs2 otrs Architecture: source all Version: 3.2.7-2 Distribution: unstable Urgency: medium Maintainer: Patrick Matthäi <pmatth...@debian.org> Changed-By: Patrick Matthäi <pmatth...@debian.org> Description: otrs - Open Ticket Request System (OTRS 3) otrs2 - Open Ticket Request System Closes: 711282 Changes: otrs2 (3.2.7-2) unstable; urgency=medium . * Move RELEASE file to /usr/share/otrs. Closes: #711282 Checksums-Sha1: 22f1932fc20fb13cf23291e68906080cbf80bb5c 1755 otrs2_3.2.7-2.dsc 2c2277380fd163b46e7ac636f85ae3667fdc8945 37961 otrs2_3.2.7-2.debian.tar.gz 2a7b5da1142a5031172be77928f543cbc2712f88 4417110 otrs2_3.2.7-2_all.deb 079a9f67fd168957cc065fe006d0096fd598e8e7 159378 otrs_3.2.7-2_all.deb Checksums-Sha256: d2a1fea61b06484ec6ab459c6280803213fb810feba9d22bfca3ad0ab9417e59 1755 otrs2_3.2.7-2.dsc 2f6e81f9aff44404600ae9792c4d0ad0f6af86d168ab090e65a4dd8facf0dd7c 37961 otrs2_3.2.7-2.debian.tar.gz 5b00cdce1c421ff5e3495fcdf38cdbaca017621aa065b6a9ecb7548d5b92fb30 4417110 otrs2_3.2.7-2_all.deb 669e85dc88db44b863adedecfe67fe9c446aa0248424879b51d57b4c3b3c04c7 159378 otrs_3.2.7-2_all.deb Files: 661f6559d9cb362b460e99e1c3707bd7 1755 web optional otrs2_3.2.7-2.dsc 9e5f1227377a690298542c9b12ba85e7 37961 web optional otrs2_3.2.7-2.debian.tar.gz 0d0e6f0bec23d6ee5249987c96899c0e 4417110 web optional otrs2_3.2.7-2_all.deb e123cde83ce9d8f1d066c6470774a36a 159378 web optional otrs_3.2.7-2_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.12 (GNU/Linux) iQIcBAEBCAAGBQJRtaK0AAoJEBLZsEqQy9jk6xkP/2ARugVxMmtdmDNEr3dFhaML 3dRx3Dkj9PsMWb60jtmZ6rVKc6tydtRmZHu3eIUTNTd+WH6C9VVEvdooe/fVOlLr 2qDecDKTpAr23mP3ka6vE5T9SkwIG5UCJRUD0JU13jonk4i2A4mdPnqLu18apU/M zVfv19tigQik+4t2n2+EJozlcChR+KhqIKD/B9w/MQNp0Y8pfaZcB0FhjtetqTK6 K5TtBc3PbO5czfnxsQrZTVkib+1rxYVsbX+UuC5nlMxRRvZYjt5aOlpRPhDoLcx0 8v2/BFBNTDnt6C8tmpgzZ3eqf1bo/67Fx6bwrDFH52JhPGWsBObs6leDHWglLqGh uXJgTo+a0cpdu8wHC1ki961hmGSHqNBGaey4e11212yiQk9oHFFIVchuGL9C23hd NMB6umhlD2zs1NIyNxif138eMm52raAwcOjxYv+vUj5huMSalpPHPZgjzzo5iEUN N6I0m/e4YfdsxS9R1lLEu5LfLeXNI4qqHtwikLghdJXb/r5JvvUCF7U8pq6hjDpM We1YAIrtH1HZvGEFkJbd9GP4gNCLB4OYXd0DX7e+gUWCBuWBkvQPnFJgbRq/TS/r C4UP/xyCFcOoyVM+BUAqq67m6jRzQkatA/D+itFsMafxwGs3I/tLKUparvCjc4fC joHDp+G4u6vI/BaCq2fu =A3/p -----END PGP SIGNATURE-----
--- End Message ---
