Your message dated Wed, 27 Feb 2013 10:48:38 +0000
with message-id <e1uaeyw-0004re...@franck.debian.org>
and subject line Bug#700897: fixed in otrs2 3.2.2+dfsg1-1
has caused the Debian Bug report #700897,
regarding otrs2: Package changes permissions in /usr/share/otrs by default
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)


-- 
700897: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=700897
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: otrs2
Version: 3.1.7+dfsg1-6
Severity: normal

Dear Maintainer,

the README.Debian of the package says:

  otrs2 includes by default a package manager. This will not work with
  the Debian package, because to have it work, we need to relax too many
  file permissions.

However, the postinst script does this by default and relaxes
permissions not only on /var/lib/otrs, but also on /usr/share/otrs. This
is inconsistent to the README. In addition, I think it's wrong to change
permissions in /usr/share/otrs in general.

Thanks for maintaining otrs.

Cheers,
Simon

-- System Information:
Debian Release: 7.0
  APT prefers testing
  APT policy: (650, 'testing'), (50, 'experimental'), (50, 'unstable'), (50, 
'stable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
armel

Kernel: Linux 3.2.0-4-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages otrs2 depends on:
ii  adduser                         3.113+nmu3
ii  apache2-mpm-worker [httpd-cgi]  2.2.22-12
ii  dbconfig-common                 1.8.47+nmu1
ii  debconf [debconf-2.0]           1.5.49
ii  libauthen-sasl-perl             2.1500-1
ii  libcrypt-passwdmd5-perl         1.3-10
ii  libcss-minifier-perl            0.01-1
ii  libdate-pcalc-perl              6.1-1+b2
ii  libdbd-mysql-perl               4.021-1+b1
ii  libdbi-perl                     1.622-1
ii  libemail-valid-perl             0.190-1
ii  libgd-graph-perl                1.44-6
ii  libgd-text-perl                 0.86-8
ii  libio-stringy-perl              2.110-5
ii  libjavascript-minifier-perl     1.05-1
ii  libjs-jquery                    1.7.2+dfsg-1
ii  libjs-jquery-ui                 1.8.ooops.21+dfsg-2
ii  libjs-prototype                 1.7.0-2
ii  libjs-yui                       2.9.0.dfsg.0.1-0.1
ii  libjson-perl                    2.53-1
ii  libmail-imapclient-perl         3.31-2
ii  libmail-pop3client-perl         2.17-1
ii  libmailtools-perl               2.09-1
ii  libmime-tools-perl              5.503-1
ii  libnet-imap-simple-perl         1.2030-1
ii  libnet-imap-simple-ssl-perl     1.3-3
ii  libnet-smtp-ssl-perl            1.01-3
ii  libpdf-api2-perl                2.019-1
ii  libsoap-lite-perl               0.714-1
ii  libtext-csv-perl                1.21-1
ii  libtext-diff-perl               1.41-1
ii  libxml-feedpp-perl              0.43-1
ii  libxml-parser-perl              2.41-1+b1
ii  libyaml-perl                    0.81-1
ii  perl [libdigest-sha-perl]       5.14.2-18
ii  ttf-dejavu-core                 2.33-3
ii  ttf-dejavu-extra                2.33-3
ii  ucf                             3.0025+nmu3

Versions of packages otrs2 recommends:
ii  aspell                     0.60.7~20110707-1
pn  libapache-dbi-perl         <none>
pn  postgresql | mysql-server  <none>
pn  procmail | maildrop        <none>

Versions of packages otrs2 suggests:
pn  libencode-hanextra-perl             <none>
ii  libjson-xs-perl                     2.320-1+b1
pn  libnet-ldap-perl                    <none>
pn  libnet-smtp-tls-butmaintained-perl  <none>
pn  libtext-csv-xs-perl                 <none>
pn  otrs2-doc-en | otrs2-doc-de         <none>

-- debconf information:
  otrs2/install-error: abort
  otrs2/remove-error: abort
  otrs2/pgsql/authmethod-admin: ident
  otrs2/pgsql/method: unix socket
  otrs2/db/app-user: otrs
  otrs2/pgsql/changeconf: false
  otrs2/pgsql/authmethod-user: ident
  otrs2/internal/skip-preseed: true
  otrs2/remote/port:
  otrs2/upgrade-backup: true
  otrs2/db/dbname: otrs2
  otrs2/pgsql/admin-user: postgres
  otrs2/dbconfig-reinstall: false
  otrs2/db/basepath:
* otrs2/dbconfig-install: false
  otrs2/pgsql/manualconf:
  otrs2/mysql/method: unix socket
  otrs2/dbconfig-remove:
  otrs2/upgrade-error: abort
  otrs2/remote/newhost:
  otrs2/internal/reconfiguring: false
  otrs2/purge: false
* otrs2/database-type: mysql
  otrs2/pgsql/no-empty-passwords:
  otrs2/dbconfig-upgrade: true
  otrs2/passwords-do-not-match:
  otrs2/remote/host:
  otrs2/missing-db-package-error: abort
  otrs2/mysql/admin-user: root

--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 3.2.2+dfsg1-1

We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive.

A summary of the changes between this version and the previous one is
attached.

Thank you for reporting the bug, which will now be closed.  If you
have further comments please address them to 700...@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.

Debian distribution maintenance software
pp.
Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package)

(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmas...@debian.org)


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

Format: 1.8
Date: Wed, 27 Feb 2013 11:38:09 +0100
Source: otrs2
Binary: otrs2 otrs
Architecture: source all
Version: 3.2.2+dfsg1-1
Distribution: experimental
Urgency: high
Maintainer: Patrick Matthäi <pmatth...@debian.org>
Changed-By: Patrick Matthäi <pmatth...@debian.org>
Description: 
 otrs       - Open Ticket Request System (OTRS 3)
 otrs2      - Open Ticket Request System
Closes: 700897
Changes: 
 otrs2 (3.2.2+dfsg1-1) experimental; urgency=high
 .
   * New upstream release.
     - Drop merged patch 01-innodb-fk-error.
     - Refresh patch 05-opt.
     - Rewrite patch 07-database.
     - Refresh patch 09-no-installer.
     - Refresh patch 16-disable-DashboardProductNotify.
     - Refresh patch 21-use-debian-libjs-packages.
     - Refresh patch 26-font-paths.
   * Merge changes from 3.1.7+dfsg1-7.
     Closes: #700897
   * Set +x on all Perl scripts in the bin directory.
Checksums-Sha1: 
 4521b73c7c9c44cf4bd1a5c6a18d9c0cc726645c 1797 otrs2_3.2.2+dfsg1-1.dsc
 eb6f5147092e82ec8161ba473f42743a9e0c53da 13754947 otrs2_3.2.2+dfsg1.orig.tar.gz
 5eafb649e410e9590e34f7af3fbe7b815772bf07 37733 
otrs2_3.2.2+dfsg1-1.debian.tar.gz
 4db1377aa83df75ea5c786ea217ee4ea92a17b7d 4285934 otrs2_3.2.2+dfsg1-1_all.deb
 ae944df7aa4a16049ca0a8b903770d4834ffdd76 143044 otrs_3.2.2+dfsg1-1_all.deb
Checksums-Sha256: 
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otrs2_3.2.2+dfsg1-1.dsc
 6aca3d6621ee2b64bfff5f807d959c318455ecbc6f8bd2ab1642bc12ac9ed4de 13754947 
otrs2_3.2.2+dfsg1.orig.tar.gz
 396b3772361315cadf1888955575b63b9259b36fc46d24166bd668511af27f8e 37733 
otrs2_3.2.2+dfsg1-1.debian.tar.gz
 89cc874332b9a08c92c77623d87e81ceeafe45607dd2e3c64df618f883b05903 4285934 
otrs2_3.2.2+dfsg1-1_all.deb
 b28468d3981a02baf0b5c404119b39ab113c062c15018a941a2f80e4af06462c 143044 
otrs_3.2.2+dfsg1-1_all.deb
Files: 
 b55ba0d10d6cfa0d345da6eae252eab9 1797 web optional otrs2_3.2.2+dfsg1-1.dsc
 8f6bd9cfd9422b59050fbd996277ef33 13754947 web optional 
otrs2_3.2.2+dfsg1.orig.tar.gz
 bd10fb93706e7b6354717edf36316062 37733 web optional 
otrs2_3.2.2+dfsg1-1.debian.tar.gz
 f374d56e2fd8ac91712d8bfd82cd26ca 4285934 web optional 
otrs2_3.2.2+dfsg1-1_all.deb
 94c69d5ef048959e3df8cee3424cdca1 143044 web optional otrs_3.2.2+dfsg1-1_all.deb

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--- End Message ---

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