Your message dated Wed, 21 Mar 2012 18:03:30 +0000
with message-id <e1sapsg-0005qy...@franck.debian.org>
and subject line Bug#663940: fixed in otrs2 3.1.2+dfsg1-3
has caused the Debian Bug report #663940,
regarding otrs2: fails to upgrade from 'testing' - ERROR: relation
"gi_webservice_config" already exists
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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--
663940: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=663940
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: otrs2
Version: 3.1.2+dfsg1-2
Severity: serious
User: debian...@lists.debian.org
Usertags: piuparts
Hi,
during a test with piuparts I noticed your package fails to upgrade from
'testing'.
It installed fine in 'testing', then the upgrade to 'sid' fails
because it tries to overwrite other packages files without declaring a
replaces relation.
See policy 7.6 at
http://www.debian.org/doc/debian-policy/ch-relationships.html#s-replaces
>From the attached log (scroll to the bottom...):
Setting up otrs2 (3.1.2+dfsg1-2) ...
ERROR: No such file or directory:
/usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm
ERROR: No such file or directory:
/usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm
ERROR: No such file or directory:
/usr/share/otrs/Kernel/Config/Files/ZZZAAuto.pm
dbconfig-common: writing config to /etc/dbconfig-common/otrs2.conf
Replacing config file /etc/otrs/database.pm with new version
creating database backup in
/var/cache/dbconfig-common/backups/otrs2_3.1.1+dfsg1-2.pgsql.
applying upgrade sql for 3.1.1+dfsg1-2 -> 3.1.2.
error encountered processing
/usr/share/dbconfig-common/data/otrs2/upgrade/pgsql/3.1.2:
NOTICE: CREATE TABLE will create implicit sequence
"gi_webservice_config_id_seq1" for serial column "gi_webservice_config.id"
ERROR: relation "gi_webservice_config" already exists
dbconfig-common: otrs2 configure: aborted.
dbconfig-common: flushing administrative password
dpkg: error processing otrs2 (--configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
otrs2
cheers,
Andreas
otrs2_3.1.2+dfsg1-2.log.gz
Description: GNU Zip compressed data
--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 3.1.2+dfsg1-3
We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive:
otrs2_3.1.2+dfsg1-3.debian.tar.gz
to main/o/otrs2/otrs2_3.1.2+dfsg1-3.debian.tar.gz
otrs2_3.1.2+dfsg1-3.dsc
to main/o/otrs2/otrs2_3.1.2+dfsg1-3.dsc
otrs2_3.1.2+dfsg1-3_all.deb
to main/o/otrs2/otrs2_3.1.2+dfsg1-3_all.deb
otrs_3.1.2+dfsg1-3_all.deb
to main/o/otrs2/otrs_3.1.2+dfsg1-3_all.deb
A summary of the changes between this version and the previous one is
attached.
Thank you for reporting the bug, which will now be closed. If you
have further comments please address them to 663...@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.
Debian distribution maintenance software
pp.
Patrick Matthäi <pmatth...@debian.org> (supplier of updated otrs2 package)
(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmas...@debian.org)
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256
Format: 1.8
Date: Wed, 21 Mar 2012 18:12:02 +0100
Source: otrs2
Binary: otrs2 otrs
Architecture: source all
Version: 3.1.2+dfsg1-3
Distribution: unstable
Urgency: high
Maintainer: Patrick Matthäi <pmatth...@debian.org>
Changed-By: Patrick Matthäi <pmatth...@debian.org>
Description:
otrs - Open Ticket Request System (OTRS 3)
otrs2 - Open Ticket Request System
Closes: 663593 663596 663940
Changes:
otrs2 (3.1.2+dfsg1-3) unstable; urgency=high
.
[ Thomas Mueller ]
* Add dbc_mysql_createdb_encoding="UTF8", so that new installs create the db
with utf8 charset.
* Rework 3.1 DBUpdate, to fix several upgrade issues with the database.
- Added patch 24-fix-DBUpdate-to-3.1-pl.
.
[ Patrick Matthäi ]
* Lower file permissions on /var/lib/otrs/Config/Files/ZZZAuto.pm from 664
to 660.
Closes: #663596
* Move /usr/share/otrs/Config/Files completely to /var/lib/otrs/Config/.
Closes: #663593
* Simplify installation and linking.
* Fix long description of the otrs2 package.
* Remove redundant SQL update scripts.
Closes: #663940
* Add patch 23-load-debian-libjs which also patches the Defaults.pm to use
the system libjs packages.
* Do not install the Support.opm package.
* Call bin/otrs.DeleteCache.pl on upgrading otrs.
Checksums-Sha1:
13e592e3965f94822459f0be5527a124d518a47a 1803 otrs2_3.1.2+dfsg1-3.dsc
66d71b144158a268924bd69702b3a90ab0ffd85f 45032
otrs2_3.1.2+dfsg1-3.debian.tar.gz
550df6a0d3220864d8dea954b226168e73e5e6db 9373502 otrs2_3.1.2+dfsg1-3_all.deb
1f5f7f93b68fdae78042a73a789366d41bb8d50f 131398 otrs_3.1.2+dfsg1-3_all.deb
Checksums-Sha256:
7e0aa758adec3ce456359c5853f944763214dce492cbd379ea45374bf627bffc 1803
otrs2_3.1.2+dfsg1-3.dsc
98cefabc4d31fa580d96a9746b62264ec3eecfe893f149315b04af55d13b9271 45032
otrs2_3.1.2+dfsg1-3.debian.tar.gz
0ef4a20fed68dd113f1a0ef148ec9e29a73b393b2dcda872e83d7cf7a8e75a44 9373502
otrs2_3.1.2+dfsg1-3_all.deb
3b950aa75104282c91df08a6797374e6e4c26417256d7aa8c71b8360312f51d8 131398
otrs_3.1.2+dfsg1-3_all.deb
Files:
9c80f26c665df3095397d96a5ba43d28 1803 web optional otrs2_3.1.2+dfsg1-3.dsc
92aaf5636dbbba72c87fb8ba463b8773 45032 web optional
otrs2_3.1.2+dfsg1-3.debian.tar.gz
00a097d86d828e04871b8d579c71bedc 9373502 web optional
otrs2_3.1.2+dfsg1-3_all.deb
2d39392b0ae2732914c7b44f31e582b5 131398 web optional otrs_3.1.2+dfsg1-3_all.deb
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--- End Message ---
