Package: request-tracker3.8
Version: 3.8.8-7+squeeze1
Severity: grave
Tags: upstream
Justification: renders package unusable
At almost all restarts of Apache web server's processes can't interact with
database properly. They can't
get or set data and in database log there are a lot of messages like following:
2011-10-21 20:38:47 MSK LOG: unexpected EOF on client connection
2011-10-21 20:38:54 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:54 MSK STATEMENT:
SELECT a_session FROM sessions WHERE id = $1 FOR UPDATE
2011-10-21 20:38:54 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:54 MSK STATEMENT:
INSERT INTO sessions (id, a_session) VALUES ($1,$2)
2011-10-21 20:38:54 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:54 MSK STATEMENT:
INSERT INTO sessions (id, a_session) VALUES ($1,$2)
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:56 MSK STATEMENT:
SELECT a_session FROM sessions WHERE id = $1 FOR UPDATE
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:56 MSK STATEMENT:
INSERT INTO sessions (id, a_session) VALUES ($1,$2)
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_114" already
exists
2011-10-21 20:38:56 MSK STATEMENT: SELECT ACL.id, ACL.ObjectType, ACL.ObjectId
FROM ACL, Principals, CachedG
roupMembers WHERE (ACL.RightName = 'SuperUser' OR ACL.RightName = 'ShowTicket')
AND Principals.id = ACL.Princ
ipalId AND Principals.PrincipalType = 'Group' AND Principals.Disabled = 0 AND
CachedGroupMembers.GroupId = A
CL.PrincipalId AND CachedGroupMembers.GroupId = Principals.id AND
CachedGroupMembers.MemberId = 50 AND Cache
dGroupMembers.Disabled = 0 AND ((ACL.ObjectType = 'RT::System' AND
ACL.ObjectId = 1) OR (ACL.ObjectType = 'R
T::Queue' AND ACL.ObjectId = 1) OR (ACL.ObjectType = 'RT::Ticket' AND
ACL.ObjectId = 431)) LIMIT 1
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:56 MSK STATEMENT:
SELECT a_session FROM sessions WHERE id = $1 FOR UPDATE
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:56 MSK STATEMENT:
INSERT INTO sessions (id, a_session) VALUES ($1,$2)
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:56 MSK STATEMENT:
SELECT a_session FROM sessions WHERE id = $1 FOR UPDATE
2011-10-21 20:38:56 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:38:56 MSK STATEMENT:
INSERT INTO sessions (id, a_session) VALUES ($1,$2)
2011-10-21 20:39:05 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
2011-10-21 20:39:05 MSK STATEMENT:
INSERT INTO sessions (id, a_session) VALUES ($1,$2)
2011-10-21 20:39:05 MSK ERROR: prepared statement "dbdpg_p30970_31" already
exists
Or Apache's process hangs and generates huge log like this:
[Fri Oct 21 16:40:01 2011] [warning]: RT::Handle=HASH(0x7f91454d8fe0) couldn't
execute the query 'SELECT main.* FROM Attributes main W
HERE (main.ObjectType = 'RT::System') AND (main.ObjectId = 1) ' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 522
DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0x7f91454d8fe0)',
'SELECT main.* FROM Attributes main WHERE (main.Ob
jectType = ...') called at /usr/share/perl5/DBIx/SearchBuilder.pm line 236
DBIx::SearchBuilder::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)')
called at /usr/share/request-tracker3.8/lib/RT/SearchBuil
der.pm line 378
RT::SearchBuilder::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)')
called at /usr/share/request-tracker3.8/lib/RT/Attributes_O
verlay.pm line 74
RT::Attributes::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/perl5/DBIx/SearchBuilder.pm line 504
DBIx::SearchBuilder::Next('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attributes_Over
lay.pm line 82
RT::Attributes::_BuildAccessTable('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attribu
tes_Overlay.pm line 75
RT::Attributes::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/perl5/DBIx/SearchBuilder.pm line 504
DBIx::SearchBuilder::Next('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attributes_Over
lay.pm line 82
RT::Attributes::_BuildAccessTable('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attribu
tes_Overlay.pm line 75
RT::Attributes::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/perl5/DBIx/SearchBuilder.pm line 504
DBIx::SearchBuilder::Next('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attributes_Over
lay.pm line 82
RT::Attributes::_BuildAccessTable('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attribu
tes_Overlay.pm line 75
RT::Attributes::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/perl5/DBIx/SearchBuilder.pm line 504
DBIx::SearchBuilder::Next('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attributes_Over
lay.pm line 82
RT::Attributes::_BuildAccessTable('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attribu
tes_Overlay.pm line 75
RT::Attributes::_DoSearch('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/perl5/DBIx/SearchBuilder.pm line 504
DBIx::SearchBuilder::Next('RT::Attributes=HASH(0x7f91433cb3c0)') called
at /usr/share/request-tracker3.8/lib/RT/Attributes_Over
lay.pm line 82
........................................................................
........................................................................
-- Package-specific info:
Changed files:
usr/share/request-tracker3.8/lib/RT/Interface/Web.pm
usr/share/request-tracker3.8/libexec/webmux.pl
-- System Information:
Debian Release: 6.0.3
APT prefers stable
APT policy: (990, 'stable'), (500, 'oldstable')
Architecture: amd64 (x86_64)
Kernel: Linux 2.6.32-5-amd64 (SMP w/2 CPU cores)
Locale: LANG=ru_RU.KOI8-R, LC_CTYPE=ru_RU.KOI8-R (charmap=KOI8-R) (ignored:
LC_ALL set to ru_RU.KOI8-R)
Shell: /bin/sh linked to /bin/dash
Versions of packages request-tracker3.8 depends on:
ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat
ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy
ii libapache-session-perl 1.87-1 Perl modules for keeping persisten
ii libcache-simple-timede 0.27-2 Perl module to cache and expire ke
ii libcalendar-simple-per 1.21-1 module for producing simple calend
ii libcgi-fast-perl 5.10.1-17squeeze2 CGI::Fast Perl module
ii libcgi-pm-perl 3.49-1squeeze1 module for Common Gateway Interfac
ii libclass-returnvalue-p 0.55-1 A return-value object that lets yo
ii libcss-squish-perl 0.09-1 module to compact many CSS files i
ii libdata-ical-perl 0.16+dfsg-1 Perl module for manipulating iCale
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libdbix-searchbuilder- 1.56-1 Perl implementation of a simple OR
ii libdevel-stacktrace-pe 1.2100-1 Perl module containing stack trace
ii libemail-address-perl 1.889-2 RFC 2822 Address Parsing and Creat
ii libfcgi-procmanager-pe 0.18-2 Functions for managing FastCGI app
ii libfile-sharedir-perl 1.00-0.1 Locate per-dist and per-module sha
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libgnupg-interface-per 0.42-3 Perl interface to GnuPG
ii libgraphviz-perl 2.04-1 Perl interface to the GraphViz gra
ii libhtml-mason-perl 1:1.44-1 HTML::Mason Perl module
ii libhtml-parser-perl 3.66-1 collection of modules that parse H
ii libhtml-rewriteattribu 0.03-1 concise attribute rewriting
ii libhtml-scrubber-perl 0.08-4 Perl extension for scrubbing/sanit
ii libipc-run-safehandles 0.02-1 Use IPC::Run and IPC::Run3 safely
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-scriptaculous 1.8.3-1 JavaScript library for dynamic web
ii liblocale-maketext-fuz 0.10-1 Maketext from already interpolated
ii liblocale-maketext-lex 0.82-1 lexicon-handling backends for Loca
ii liblog-dispatch-perl 2.22-1 Dispatches messages to multiple Lo
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl [li 5.428-1 Perl5 modules for MIME-compliant m
ii libmime-types-perl 1.30-1 Perl extension for determining MIM
ii libmodule-versions-rep 1.06-1 Report versions of all modules in
ii libperlio-eol-perl 0.14-1+b1 PerlIO layer for normalizing line
ii libregexp-common-perl 2010010201-1 module with common regular express
ii libtext-autoformat-per 1.669002-1 module for automatic text wrapping
ii libtext-quoted-perl 2.06-1 Perl module to extract the structu
ii libtext-template-perl 1.45-1 Text::Template perl module
ii libtext-wikiformat-per 0.78-1 translates Wiki formatted text int
ii libtext-wrapper-perl 1.02-1 Simple word wrapping routine
ii libtime-modules-perl 2006.0814-2 Various Perl modules for time/date
ii libtimedate-perl 1.2000-1 collection of modules to manipulat
ii libtree-simple-perl 1.18-1 A simple tree object
ii libuniversal-require-p 0.13-1 Load modules from a variable
ii libxml-rss-perl 1.48-1 Perl module for managing RSS (RDF
ii libxml-simple-perl 2.18-3 Perl module for reading and writin
ii perl [libdigest-sha-pe 5.10.1-17squeeze2 Larry Wall's Practical Extraction
ii perl-modules [libcgi-p 5.10.1-17squeeze2 Core Perl modules
ii rt3.8-apache2 3.8.8-7+squeeze1 Apache 2 specific files for reques
ii rt3.8-clients 3.8.8-7+squeeze1 mail gateway and command-line inte
ii rt3.8-db-postgresql 3.8.8-7+squeeze1 PostgreSQL database backend for re
ii sendmail-bin [mail-tra 8.14.3-9.4 powerful, efficient, and scalable
ii syslog-ng [system-log- 3.1.3-3 Next generation logging daemon
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages request-tracker3.8 recommends:
ii cron [cron-daemon] 3.0pl1-116 process scheduling daemon
ii libdatetime-locale-perl 1:0.45-1 Perl extension providing localizat
ii libdatetime-perl 2:0.6100-2 module for manipulating dates, tim
ii speedy-cgi-perl 2.22-13 speed up perl scripts by making th
Versions of packages request-tracker3.8 suggests:
pn rt3.8-rtfm <none> (no description available)
-- debconf information:
request-tracker3.8/mysql/app-pass: (password omitted)
request-tracker3.8/password-confirm: (password omitted)
request-tracker3.8/pgsql/app-pass: (password omitted)
request-tracker3.8/app-password-confirm: (password omitted)
request-tracker3.8/mysql/admin-pass: (password omitted)
* request-tracker3.8/initial-root-password: (password omitted)
request-tracker3.8/pgsql/admin-pass: (password omitted)
* request-tracker3.8/organization: sitek-telecom.ru
request-tracker3.8/pgsql/no-empty-passwords:
request-tracker3.8/pgsql/authmethod-user: password
* request-tracker3.8/handle-siteconfig-permissions: true
request-tracker3.8/install-error: abort
* request-tracker3.8/correspondaddress: helpd...@sitek-telecom.ru
request-tracker3.8/dbconfig-remove:
request-tracker3.8/mysql/method: unix socket
request-tracker3.8/install-cronjobs:
request-tracker3.8/upgrade-error: abort
request-tracker3.8/mysql/admin-user: root
request-tracker3.8/remote/port:
request-tracker3.8/dbconfig-reinstall: false
request-tracker3.8/db/dbname: rtdb
request-tracker3.8/pgsql/changeconf: false
request-tracker3.8/dbconfig-upgrade: true
request-tracker3.8/missing-db-package-error: abort
request-tracker3.8/pgsql/method: unix socket
* request-tracker3.8/dbconfig-install: true
request-tracker3.8/purge: false
request-tracker3.8/pgsql/authmethod-admin: ident
request-tracker3.8/pgsql/manualconf:
* request-tracker3.8/webpath: /rt
request-tracker3.8/remove-error: abort
request-tracker3.8/upgrade-backup: true
request-tracker3.8/warn-sqlite-file:
request-tracker3.8/db/basepath:
request-tracker3.8/internal/skip-preseed: false
request-tracker3.8/remote/newhost:
request-tracker3.8/pgsql/admin-user: postgres
request-tracker3.8/db/app-user: rtuser
* request-tracker3.8/webbaseurl: http://helpdesk.net.sitek-telecom.ru
request-tracker3.8/remote/host:
* request-tracker3.8/rtname: rt.mentor.net.sitek-telecom.ru
request-tracker3.8/internal/reconfiguring: false
* request-tracker3.8/commentaddress: helpd...@sitek-telecom.ru
request-tracker3.8/passwords-do-not-match:
* request-tracker3.8/database-type: pgsql
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