On Du, 15 ian 12, 14:35:17, Filipus Klutiero wrote: > > debian-user's topic is user support. > > For technical discussions about development, the default group is > debian-de...@lists.debian.org. > Reference: > http://anonscm.debian.org/viewvc/webwml/webwml/english/Bugs/Reporting.wml?r1=1.18&r2=1.19 > > While we're at it, we shouldn't require reporters to indicate a > package. If the ITS technically needs a package to be indicated, we > could tell reporters to indicate a pseudo-package when they don't > know, perhaps "unknown" or "default".
Hi Filipus, I am not a BTS (Debian's issue tracking system) maintainer, so this is all in my very humble opinion. If a user can't tell where the bug belongs to chances are: 1. it is not a bug 2. it is a bug, but the reporter is not very skilled 3. it is a bug, the reportes is quite skilled, but it is really difficult to tell what package is at fault For both 1. and 2. debian-user is actually a very good place to ask. Subscribers are used to high volume and all kinds of questions. Most of the times, unless the poster is not providing information or is being a total jerk (or similar), there is a kind soul to provide guidance to solve the problem or point to where a bug should be reported if applicable. Even for 3. the skill set available on debian-user is very impressive (besides the few DDs that are watching, thanks guys). On the other hand DD time is precious. Even if many of the debian-user subscribers would have the skills to become one, they probably lack the time. However, scanning through the subjects and answering the occasional interesting questions is a good way to contribute and take some of that burden from the DDs. After all, DD time is better spent packaging software and fixing bugs, not answering trivial user questions ;) As to your suggestion about a pseudo package "unknown" or "default", the question is: who should watch the bugs? If you want to suggest sending those bugs to debian-devel, all the above applies. If you want to suggest debian-user instead, why bother? Just point the reporter to debian-user (as it is done now). I hope this addresses your concerns, Andrei P.S. Please don't CC bugs to debian-user. Not everybody is used to the BTS, so it is quite likely that some will either reply to list only (as per code of conduct, but you are probably not subscribed), or to all (including submit@... and the bug), which will just clutter the bug history. -- Offtopic discussions among Debian users and developers: http://lists.alioth.debian.org/mailman/listinfo/d-community-offtopic
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