Package: reportbug Version: 6.3.1 Severity: wishlist When using reportbug, if a user mistakenly chooses an option that won't work, s/he has to start all over which increases user frustration and decreases the likelihood of user contribution of bug reports.
For example, I just tried to report a bug for another package. After having written my bug report, I chose "report the bug with email" thinking it would open an icedove compose email window, but instead tried to use smtp. when this failed I was confronted with a dialog that said this had failed and asked if I would like to retry. retrying doesn't help of course, and answering no puts you on a screen where you can "press enter to quit report bug", and my bug report was gone, I had to start over. I tried again, this time choosing the option "choose mailer", thinking I would get the choice of icedove with that, but only got mutt & co. and again no "back" button so I could choose something else (grrr...). I again came to a screen where my only choice was to quit and loose my bug report for a second time. On the third try I knew enough so simply save the bug report and copy & paste in into my icedove compose window. Having a "back" button would alleviate this and probably other user unfriendly problems when the user mistakenly chooses the wrong option. It's usually pretty standard that a user can go "back" if they see that their previous choice has led them somewhere where they cannot continue. -j -- Package-specific info: ** Environment settings: INTERFACE="gtk2" ** /home/josh/.reportbugrc: reportbug_version "2.18" mode advanced ui text realname "josh buhl" email "jbuhl_nos...@gmx.de" smtphost "mailin.uni-bonn.de" -- System Information: Debian Release: wheezy/sid APT prefers testing APT policy: (500, 'testing') Architecture: i386 (i686) Kernel: Linux 3.0.0-1-686-pae (SMP w/2 CPU cores) Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages reportbug depends on: ii apt 0.8.15.9 ii python <none> ii python-reportbug 6.3.1 reportbug recommends no packages. Versions of packages reportbug suggests: ii debconf-utils <none> ii debsums <none> ii dlocate 1.02 ii emacs23-bin-common 23.3+1-4 ii exim4 4.77-1 ii exim4-daemon-light [mail-transport-agent] 4.77-1+b1 ii file 5.09-2 ii gnupg 1.4.11-3 ii python-gtk2 2.24.0-2 ii python-gtkspell <none> ii python-urwid <none> ii python-vte 1:0.28.2-3 ii xdg-utils 1.1.0~rc1-3 Versions of packages python-reportbug depends on: ii apt 0.8.15.9 ii python <none> ii python-debian 0.1.21 ii python-debianbts 1.10 ii python-support 1.0.14 python-reportbug suggests no packages. -- debconf-show failed -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
