Package: empathy Version: 3.2.2-2 Severity: normal Dear Maintainer, *** Please consider answering these questions, where appropriate ***
I use empathy to connect to my employer's internal sametime chat system. Recently this stopped working; now attempting to reconnect to the sametime account results in an almost instant "Authentication failed" error message. Using strace, it appears that when empathy requests mission-control to open the sametime account, mission-control reports: "A server is required to connect this account" (it would be nice if empathy reported this more detailed error message to the user. Checking the account settings for the sametime account, I discovered that the dialog now contains no setting for the sametime server at all (!!). Could this explain the failure to connect? *** End of the template - remove these lines *** -- System Information: Debian Release: wheezy/sid APT prefers testing APT policy: (500, 'testing'), (1, 'experimental') Architecture: i386 (x86_64) Kernel: Linux 3.1.0-1-amd64 (SMP w/2 CPU cores) Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages empathy depends on: ii dbus-x11 1.4.16-1 ii dconf-gsettings-backend [gsettings-backend] 0.10.0-3 ii empathy-common 3.2.2-2 ii geoclue 0.12.0-4 ii gnome-icon-theme 3.2.1.2-1 ii gsettings-desktop-schemas 3.2.0-2 ii gstreamer0.10-gconf 0.10.30-2.1 ii libc6 2.13-21 ii libcairo2 1.10.2-6.1 ii libcamel-1.2-23 3.0.3-2 ii libcanberra-gtk3-0 0.28-3 ii libcanberra0 0.28-3 ii libchamplain-0.12-0 0.12.0-1 ii libchamplain-gtk-0.12-0 0.12.0-1 ii libcheese-gtk20 3.2.2-1+b1 ii libclutter-1.0-0 1.8.2-2 ii libclutter-gst-1.0-0 1.4.2-1 ii libclutter-gtk-1.0-0 1.0.4-1 ii libcogl5 1.8.2-1 ii libdbus-glib-1-2 0.98-1 ii libebook-1.2-12 3.2.1-1 ii libenchant1c2a 1.6.0-6 ii libfolks-telepathy25 0.6.5-1 ii libfolks25 0.6.5-1 ii libgcr-3-1 3.2.2-1 ii libgdk-pixbuf2.0-0 2.24.0-1 ii libgee2 0.6.1-3 ii libgeoclue0 0.12.0-4 ii libgeocode-glib0 0.99.0-1 ii libglib2.0-0 2.30.2-4 ii libgnome-keyring0 3.2.2-1 ii libgnutls26 2.12.14-4 ii libgoa-1.0-0 3.2.1-2 ii libgstfarsight0.10-0 0.0.31-1 ii libgstreamer-plugins-base0.10-0 0.10.35-1 ii libgstreamer0.10-0 0.10.35-1 ii libgtk-3-0 3.2.2-3 ii libgudev-1.0-0 175-3 ii libmission-control-plugins0 1:5.10.1-1 ii libnm-glib4 0.9.2.0-1 ii libnotify4 0.7.4-1 ii libpango1.0-0 1.29.4-2 ii libpulse-mainloop-glib0 1.0-4 ii libpulse0 1.0-4 ii libtelepathy-farsight0 0.0.19-1 ii libtelepathy-farstream0 0.1.2-1 ii libtelepathy-glib0 0.16.2-1 ii libtelepathy-logger2 0.2.10-2 ii libwebkitgtk-3.0-0 1.6.1-5+b1 ii libx11-6 2:1.4.4-4 ii libxml2 2.7.8.dfsg-5 ii telepathy-logger 0.2.10-2 ii telepathy-mission-control-5 1:5.10.1-1 Versions of packages empathy recommends: pn freedesktop-sound-theme 0.7.dfsg-1 pn gvfs-backends 1.10.1-2 pn nautilus-sendto-empathy <none> pn telepathy-gabble 0.13.7-1 pn telepathy-salut <none> Versions of packages empathy suggests: pn telepathy-butterfly 0.5.15-2.1 pn telepathy-haze 0.5.0-1 pn vino <none> Versions of packages empathy is related to: ii telepathy-butterfly [telepathy-connection-manager] 0.5.15-2.1 ii telepathy-gabble [telepathy-connection-manager] 0.13.7-1 ii telepathy-haze [telepathy-connection-manager] 0.5.0-1 -- no debconf information -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
