Package: otrs2
Version: 2.4.9+dfsg1-3
Severity: normal
Upgrading the otrs2 package fron version 2.2.7-2lenny3 to version 2.4.9+dfsg1-3
failed
during a dist-upgrade from lenny to squeeze.
The failing code is in the preinst script:
----------------- start quote from the preinst script ------------------
if [ ! -h "/var/lib/otrs/httpd/htdocs/yui/2.7.0/build" ]; then
# Remove old yui build dir, so that dpkg replaces it with the
# new symlink.
rm -r /var/lib/otrs/httpd/htdocs/yui/2.7.0/build
fi
----------------- end quote from the preinst script --------------------
On the system --before the upgrade-- is no file/link/dir/whatever called
"/var/lib/otrs/httpd/htdocs/yui/2.7.0/build".
The code quoted above runs during an upgrade and fails because it cann't
remove the non-existing "/var/lib/otrs/httpd/htdocs/yui/2.7.0/build".
Workaround: run "mkdir -p /var/lib/otrs/httpd/htdocs/yui/2.7.0/build"
before the upgrade.
-- System Information (after completion of the dist-upgrade):
Debian Release: 6.0.1
APT prefers stable
APT policy: (500, 'stable')
Architecture: i386 (i686)
Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages otrs2 depends on:
ii adduser 3.112+nmu2 add and remove users and groups
ii apache2-mpm-worker [ht 2.2.16-6+squeeze1 Apache HTTP Server - high speed th
ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat
ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy
ii libapache2-reload-perl 0.10-2 Reload Perl modules when changed o
ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication
ii libcrypt-passwdmd5-per 1.3-9 interoperable MD5-based crypt() fo
ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar
ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libemail-valid-perl 0.184-1 Perl module for checking the valid
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library
ii libmail-pop3client-per 2.17-1 POP3 client module for perl
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m
ii libnet-imap-simple-per 1.1900-1 Perl module to manage an IMAP acco
ii libnet-imap-simple-ssl 1.3-3 Subclass of Net::IMAP::Simple with
ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP
ii libpdf-api2-perl 0.73-1 module for creating or modifying P
ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie
ii libtext-csv-perl 1.18-1 comma-separated values manipulator
ii libtext-diff-perl 1.37-1 Perl module to find differences in
ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R
ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files
ii perl 5.10.1-17 Larry Wall's Practical Extraction
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages otrs2 recommends:
ii ispell 3.1.20.0-7 International Ispell (an interacti
pn mysql-server | postgresql <none> (no description available)
ii procmail 3.22-19 Versatile e-mail processor
Versions of packages otrs2 suggests:
ii libnet-ldap-perl 1:0.4001-2 client interface to LDAP servers
pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
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