Package: otrs2 Version: 2.3.4-2 Severity: normal After installing OTRS 2.3.4, in /etc/cron.d/otrs I find this line:
*/10 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null Fetching mails did not work, as the otrs username is missing in that line... Changing to: */10 * * * * otrs $HOME/bin/PostMasterMailbox.pl >> /dev/null ... fixed this for me. -- System Information: Debian Release: 5.0.3 APT prefers stable APT policy: (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 2.6.26-2-xen-amd64 (SMP w/1 CPU core) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages otrs2 depends on: ii adduser 3.110 add and remove users and groups ii apache2 2.2.9-10+lenny4 Apache HTTP Server metapackage ii apache2-mpm-worker [http 2.2.9-10+lenny4 Apache HTTP Server - high speed th ii dbconfig-common 1.8.39 common framework for packaging dat ii debconf 1.5.24 Debian configuration management sy ii libauthen-sasl-perl 2.12-1 Authen::SASL - SASL Authentication ii libcrypt-passwdmd5-perl 1.3-9 interoperable MD5-based crypt() fo ii libdate-pcalc-perl 1.2-3 Perl module for Gregorian calendar ii libdbi-perl 1.605-1 Perl5 database interface by Tim Bu ii libemail-valid-perl 0.179-2 Check validity of Internet email a ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a ii libmailtools-perl 2.03-1 Manipulate email in perl programs ii libmime-tools-perl 5.427-1 Perl5 modules for MIME-compliant m ii libtext-diff-perl 0.35-3 Perform diffs on files and record ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files ii perl 5.10.0-19lenny2 Larry Wall's Practical Extraction ii ucf 3.0016 Update Configuration File: preserv Versions of packages otrs2 recommends: pn aspell | ispell <none> (no description available) ii libapache2-mod-perl2 2.0.4-5 Integration of perl with the Apach ii libdbd-mysql-perl 4.007-1 A Perl5 database interface to the pn libgd-graph-perl <none> (no description available) pn libgd-text-perl <none> (no description available) ii libtext-csv-perl 1.06-1 comma-separated values manipulator ii mysql-server 5.0.51a-24+lenny2 MySQL database server (metapackage ii mysql-server-5.0 [mysq 5.0.51a-24+lenny2 MySQL database server binaries pn procmail | maildrop <none> (no description available) Versions of packages otrs2 suggests: ii libnet-ldap-perl 1:0.36-1 A Client interface to LDAP servers pn otrs2-doc-en | otrs2-doc-de <none> (no description available) -- debconf information excluded -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
