Package: bugzilla
Version: 2.18-7
I upgraded bugzilla from 2.18-6 to 2.18-7 in order to test the resolution of
bug #316190
It seemed to be working fine, but then I decided to run the
'/usr/share/bugzilla/lib/checksetup.pl' command.
It appeared to have worked okay with the following screen output:
-------------------
Checking perl modules ...
Checking for AppConfig (v1.52) ok: found v1.56
Checking for CGI (v2.93) ok: found v3.10
Checking for Data::Dumper (any) ok: found v2.121_04
Checking for Date::Format (v2.21) ok: found v2.22
Checking for DBI (v1.36) ok: found v1.48
Checking for DBD::mysql (v2.1010) ok: found v2.9007
Checking for File::Spec (v0.82) ok: found v3.05
Checking for File::Temp (any) ok: found v0.16
Checking for Template (v2.08) ok: found v2.14
Checking for Text::Wrap (v2001.0131) ok: found v2001.09293
The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.23
Checking for Chart::Base (v1.0) ok: found v2.2
Checking for XML::Parser (any) ok: found v2.34
Checking for GD::Graph (any) ok: found v1.43
Checking for GD::Text::Align (any) ok: found v1.18
Checking for PatchReader (v0.9.4) not found
If you want to see pretty HTML views of patches, you should install the
PatchReader module:
PatchReader: /usr/bin/perl -MCPAN -e 'install "PatchReader"'
Checking user setup ...
Removing existing compiled templates ...
Precompiling templates ...
Checking for MySQL Server (v3.23.41) ok: found v4.1.11-Debian_4-log
Populating duplicates table...
-------------------
Then when I tried to access bugzilla from my web browser the following error
was presented:
-------------------
Bugzilla has suffered an internal error. Please save this page and send it to [EMAIL PROTECTED] with details of what you were
doing at the time this message appeared.
URL: http://bugzilla.ddihealth.com/cgi-bin/bugzilla/index.cgi
Template->process() failed twice.
First error: file error - cache failed to write index.html.tmpl: Error in tempfile() using
/var/lib/bugzilla/data/template/usr/share/bugzilla/template/en/default/XXXXXXXXXX: Parent directory
(/var/lib/bugzilla/data/template/usr/share/bugzilla/template/en/default/) is not writable at /usr/lib/perl5/Template/Document.pm
line 295
Second error: file error - cache failed to write code-error.html.tmpl: Error in tempfile() using
/var/lib/bugzilla/data/template/usr/share/bugzilla/template/en/default/global/XXXXXXXXXX: Parent directory
(/var/lib/bugzilla/data/template/usr/share/bugzilla/template/en/default/global/) is not writable at
/usr/lib/perl5/Template/Document.pm line 295
-------------------
Looking at the strange paths (/var/lib/bugzilla/data/template/usr/share/bugzilla/template/en/default/), it would appear that the
change of moving data from the /usr/share/bugzilla/ directory tree to the /var/lib/bugzilla/ directory tree isn't quite complete
since the checksetup.pl command seems to be a bit confused.
THe fix for me was to just re-install the bugzilla package again to clean
things up.
Regards,
--
----------
Jim Barber
DDI Health
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