Package: hplip
Version: 2.8.12-3
Followup-For: Bug #516331
same problem here:
Mar 3 00:56:11 diz DeskJet_990C?serial=MY26B1914MLG: io/hpmud/musb.c 135:
unable get_string_descriptor -1: Operation not permitted
Mar 3 00:56:11 diz DeskJet_990C?serial=MY26B1914MLG: io/hpmud/musb.c 603:
invalid product id string ret=-1
Mar 3 00:56:11 diz DeskJet_990C?serial=MY26B1914MLG: io/hpmud/musb.c 1104:
unable to open hp:/usb/DeskJet_990C?serial=MY26B1914MLG
Mar 3 00:56:11 diz DeskJet_990C?serial=MY26B1914MLG: prnt/backend/hp.c 676:
INFO: open device failed stat=12; will retry in 30 seconds...
Printing has been working fine here for years, same printer, up until the
last week or so. I upgrade pkgs regularly, so can't tie down anything
exactly, I'm afraid...
any ideas, please?
thanks much.
best regards,
calum.
-- Package-specific info:
error: Version: (Not available. CUPS may not be installed or not running.)
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure
that this dependency is installed before installing or running HPLIP.
HP Linux Imaging and Printing System (ver. 2.8.12)
Dependency/Version Check Utility ver. 14.1
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux diz 2.6.28.3 #1 PREEMPT Tue Feb 3 15:25:21 GMT 2009 i686 GNU/Linux
Distribution:
debian 5.0
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.4 installed
Checking PyQt 3.x version...
OK, version 3.17 installed.
Checking PyQt 4.x version...
Checking for CUPS...
Status: scheduler is running
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: cups - Common Unix Printing System...
OK, found.
Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter
and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline
scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
To install this dependency, execute these commands:
su -c "modprobe ppdev"
su -c cp -f /etc/modules /etc/modules.hplip
echo ppdev | su -c tee -a /etc/modules
Checking for dependency: PyQt 3- Qt interface for Python (for Qt version 3.x)...
OK, found.
Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.
Checking for dependency: python-ctypes - A foreign function library for
Python...
OK, found.
Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 2.8.12 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=2.8.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.12.26
restricted-build=no
ui-toolkit=qt3
qt3=yes
qt4=yes
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = hp:/usb/DeskJet_99error: 'ppdev' kernel module not loaded.
error: Unable to communicate with device (code=12):
hp:/usb/DeskJet_990C?serial=MY26B1914MLG
error: Device not found
warning: Device URI: (Makeuri FAILED)
error: 3 errors and/or warnings.
0C?serial=MY26B1914MLG
[installation]
version = 2.8.12.26
date_time = 03/03/09 00:58:14
-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------
No devices found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
DeskJet_990C
------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/DeskJet_990C?serial=MY26B1914MLG
PPD: /etc/cups/ppd/DeskJet_990C.ppd
PPD Description: HP Deskjet 990c Foomatic/hpijs, hpijs 2.8.12
Printer status: printer DeskJet_990C now printing DeskJet_990C-0. enabled
since Mon 02 Mar 2009 23:07:48 GMT
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x3304 at 001:005:
Device node: /dev/bus/usb/001/005
Mode: 0664
-----------
| SUMMARY |
-----------
Summary of needed commands to run to satisfy missing dependencies:
su -c "modprobe ppdev"
su -c cp -f /etc/modules /etc/modules.hplip
echo ppdev | su -c tee -a /etc/modules
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
-- System Information:
Debian Release: 5.0
APT prefers unstable
APT policy: (500, 'unstable')
Architecture: i386 (i686)
Kernel: Linux 2.6.28.3 (PREEMPT)
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages hplip depends on:
ii adduser 3.110 add and remove users and groups
ii coreutils 7.1-2 The GNU core utilities
ii cups 1.3.9-14 Common UNIX Printing System(tm) -
ii hplip-data 2.8.12-3 HP Linux Printing and Imaging - da
ii libc6 2.9-3 GNU C Library: Shared libraries
ii libcups2 1.3.9-14 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.12-1 simple interprocess messaging syst
ii libsane 1.0.19-25 API library for scanners
ii libsnmp15 5.4.1~dfsg-12 SNMP (Simple Network Management Pr
ii libssl0.9.8 0.9.8g-15 SSL shared libraries
ii libusb-0.1-4 2:0.1.12-13 userspace USB programming library
ii lsb-base 3.2-20 Linux Standard Base 3.2 init scrip
ii python 2.5.2-3 An interactive high-level object-o
ii python-dbus 0.83.0-1 simple interprocess messaging syst
ii python-imaging 1.1.6-3 Python Imaging Library
ii python-support 0.8.7 automated rebuilding support for P
Versions of packages hplip recommends:
ii cups-client 1.3.9-14 Common UNIX Printing System(tm) -
ii hpijs 2.8.12-3 HP Linux Printing and Imaging - gs
ii sane-utils 1.0.19-25 API library for scanners -- utilit
Versions of packages hplip suggests:
ii gtklp 1.2.3-1.1 printing tool for CUPS on the GNOM
pn hplip-doc <none> (no description available)
ii hplip-gui 2.8.12-3 HP Linux Printing and Imaging - GU
pn openprinting-ppds <none> (no description available)
-- debconf-show failed
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