Package: hplip
Version: 2.8.6.b-3
Severity: important
I have installed a HP PSC 1510 all-in-one printer and added it to CUPS.
I can print on it but can't scan from it. xsane and scanimage complain
that no devices can be found, although sane-find-scanner outputs:
found USB scanner (vendor=0x03f0, product=0x4c11) at libusb:001:010
I installed these packages:
cups
hplip
foomatic-db-engine
foomatic-db-hpijs
cups-bsd
I scanned successfully from this printer in Jan/2008 and didn't use the
printer at all until yesterday, Nov 24, 2008, when I reinstalled Debian
altogether, so it seems that the bug crept into hplip *after* Jan/2008.
I have googled extensively but the leads I followed didn't get me very
far. I'm not sure what other info might be useful to further debug the
problem, please let me know how I can help.
Regards,
Paulo
-- Package-specific info:
warning: Invalid ppd_dir value: None
error: NOT FOUND OR FAILED TO LOAD!
error: SIP not installed or version not found.
error: Version: (Not available. CUPS may not be installed or not running.)
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure
that this dependency is installed before installing or running HPLIP.
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
HP Linux Imaging and Printing System (ver. 2.8.6b)
Dependency/Version Check Utility ver. 14.0
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are installed
to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package
(.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed
to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the
above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux monk 2.6.26-1-686 #1 SMP Sat Nov 8 19:00:26 UTC 2008 i686 GNU/Linux
Distribution:
debian 0.0
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.2 installed
Checking PyQt version...
Checking SIP version...
Checking for CUPS...
Status: scheduler is running
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
------------------------
| RUNTIME DEPENDENCIES |
------------------------
Checking for dependency: cups - Common Unix Printing System...
OK, found.
Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter
and previewer...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline
scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.
Checking for dependency: PyQt - Qt interface for Python...
Checking for dependency: python-ctypes - A foreign function library for
Python...
OK, found.
Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
----------------------
| HPLIP INSTALLATION |
----------------------
Currently installed HPLIP version...
HPLIP 2.8.6b currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=2.8.6b
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.6.20b
-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------
No devices found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
hp
--
Type: Printer
Installed in HPLIP?: Yes, using
[01mHP Linux Imaging and Printing System (ver. 2.8.6b)[0m
[01mSystem Tray Status Service ver. 0.1[0m
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Traceback (most recent call last):
File "/usr/bin/hp-systray", line 139, in <module>
from ui import systemtray_qt3
File "/usr/share/hplip/ui/systemtray_qt3.py", line 33, in <module>
from ui_utils import load_pixmap
File "/usr/share/hplip/ui/ui_utils.py", line 32, in <module>
from qt import *
ImportError: No module named qt
warning: Unable to connect to dbus. Is hp-systray running?
error: Unable to communicate with device (code=12):
hp:/usb/PSC_1500_series?serial=BR58R1R0D60498
error: Device not found
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax:
CUPS backend to function in HPLIP.
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to
/etc/sane.d/dll.conf).
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the
proper installation of scanext.
warning: Device URI: (Makeuri FAILED)
error: 9 errors and/or warnings.
the hp: CUPS backend.
Device URI: hp:/usb/PSC_1500_series?serial=BR58R1R0D60498
PPD: /etc/cups/ppd/hp.ppd
PPD Description: HP PSC 1500 series Foomatic/hpijs, hpijs 2.8.6b
Printer status: printer hp is idle. enabled since Tue 25 Nov 2008 08:02:48 PM
BRST
pdf
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/pdf.ppd
PPD Description: Generic CUPS-PDF Printer
Printer status: printer pdf is idle. enabled since Tue 25 Nov 2008 08:03:54 PM
BRST
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x4c11 at 001:010:
Device node: /dev/bus/usb/001/010
Mode: 0664
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
-- System Information:
Debian Release: lenny/sid
APT prefers unstable
APT policy: (500, 'unstable'), (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.26-1-686 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages hplip depends on:
ii adduser 3.110 add and remove users and groups
ii coreutils 6.10-6 The GNU core utilities
ii cups 1.3.8-1lenny3 Common UNIX Printing System(tm) -
ii hplip-data 2.8.6.b-3 HP Linux Printing and Imaging - da
ii libc6 2.7-16 GNU C Library: Shared libraries
ii libcups2 1.3.8-1lenny3 Common UNIX Printing System(tm) -
ii libdbus-1-3 1.2.1-4 simple interprocess messaging syst
ii libsnmp15 5.4.1~dfsg-11 SNMP (Simple Network Management Pr
ii libssl0.9.8 0.9.8g-14 SSL shared libraries
ii libusb-0.1-4 2:0.1.12-13 userspace USB programming library
ii lsb-base 3.2-20 Linux Standard Base 3.2 init scrip
ii python 2.5.2-3 An interactive high-level object-o
ii python-dbus 0.83.0-1 simple interprocess messaging syst
ii python-imaging 1.1.6-3 Python Imaging Library
ii python-support 0.8.7 automated rebuilding support for P
Versions of packages hplip recommends:
ii cups-client 1.3.8-1lenny3 Common UNIX Printing System(tm) -
ii hpijs 2.8.6.b-3 HP Linux Printing and Imaging - gs
pn hplip-gui <none> (no description available)
Versions of packages hplip suggests:
pn hplip-doc <none> (no description available)
ii kdeprint 4:3.5.9.dfsg.1-5 print system for KDE
pn openprinting-ppds <none> (no description available)
-- no debconf information
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