Package: request-tracker3.4
Version: 3.4.1-2
Severity: normal

When running the sarge-version of RT3.4, the mails coming out of it
contains the following MIME-header:

MIME-Version: 1.0
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8-bit
X-RT-Original-Encoding: utf-8

This causes at least the courier-mta to protest that it violates the
MIME-standard if there is any 8bit data in the mail. For us with common
non-ASCII use this makes the mail-integration unusable.

(shouldn't it be "8bit" instead of "8-bit" anyway ??)


It is fixed in the "unstable" package---it uses quoted printable
instead which IMHO is the right thing to do anyway...


I'm not sure that it matters for this case, but for reference I'm running
RT3.4 under apache1 on a sarge with courier as the MTA.

Best regards and thanks
Morten Garkier Hendriksen



-- System Information:
Debian Release: 3.1
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.8-2-686
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)

Versions of packages request-tracker3.4 depends on:
ii  apache                       1.3.33-4    versatile, high-performance HTTP s
ii  courier-mta [mail-transport- 0.47-4      Courier Mail Server - ESMTP daemon
ii  libapache-dbi-perl           0.94-2      Connect apache server to database 
ii  libapache-mod-perl           1.29.0.3-4  integration of perl with the Apach
ii  libapache-request-perl       1.1-0.1     Generic Apache Request Library
ii  libapache-session-perl       1.60-2      Perl modules for keeping persisten
ii  libcache-cache-perl          1.04-1      Managed caches of persistent infor
ii  libcache-simple-timedexpiry- 0.21-1      Perl module to cache and expire ke
ii  libclass-returnvalue-perl    0.52-1      A return-value object that lets yo
ii  libdbd-pg-perl               1.41-1      a PostgreSQL interface for Perl 5 
ii  libdbi-perl                  1.46-6      Perl5 database interface by Tim Bu
ii  libdbix-searchbuilder-perl   1.26-1      Encapsulate SQL queries and rows i
ii  libexception-class-perl      1.20-1      a module that allows you to declar
ii  libfcgi-perl                 0.67-1      FastCGI Perl module
ii  libfreezethaw-perl           0.43-2      converting Perl structures to stri
ii  libhtml-mason-perl           1:1.26-1    HTML::Mason Perl module
ii  libhtml-parser-perl          3.45-2      A collection of modules that parse
ii  libhtml-scrubber-perl        0.08-1      Perl extension for scrubbing/sanit
ii  liblocale-maketext-fuzzy-per 0.02-1      Maketext from already interpolated
ii  liblocale-maketext-lexicon-p 0.49-1      Lexicon-handling backends for "Loc
ii  liblog-dispatch-perl         2.10-1      Dispatches messages to multiple Lo
ii  libmailtools-perl            1.62-1      Manipulate email in perl programs
ii  libmime-perl                 5.417-1     Perl5 modules for MIME-compliant m
ii  libmldbm-perl                2.01-1      Store multidimensional hash struct
ii  libmodule-versions-report-pe 1.02-1      Report versions of all modules in 
ii  libparams-validate-perl      0.76-1      validate parameters to Perl method
ii  libregexp-common-perl        2.120-1     Provide commonly requested regular
ii  libterm-readkey-perl         2.21-1.3    A perl module for simple terminal 
ii  libtest-inline-perl          0.16-1      Embed tests and code examples in P
ii  libtext-autoformat-perl      1.12-3      Perl module for automatic text wra
ii  libtext-quoted-perl          1.8-1       Extract the structure of a quoted 
ii  libtext-template-perl        1.44-1.1    Text::Template perl module
ii  libtext-wrapper-perl         1.000-2     Simple word wrapping routine
ii  libtime-modules-perl         2003.1126-2 Various Perl modules for time/date
ii  libtree-simple-perl          1.14-1      A simple tree object
ii  libxml-rss-perl              1.05-1      Perl module for managing RSS (RDF 
ii  perl                         5.8.4-8     Larry Wall's Practical Extraction 
ii  rt3.4-clients                3.4.1-2     Mail gateway and command-line inte
ii  sysklogd [system-log-daemon] 1.4.1-16    System Logging Daemon

-- no debconf information


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