Package: cyrus-imapd-2.2 Version: 2.2.13-13 Severity: normal This problem appears to involve data loss. A message was being delivered while the server was shutting down. It appears not to have been delivered, but when the server came back up there was an entry for it in the duplicates database. So the retry (by exim) was tossed. As a result, the mail was never saved by cyrus.
I speculate that the problem is that a message's id goes into the duplicate database before the message is actually delivered. It would be safer to make the entry after delivery. Oct 7 01:28:59 corn cyrus/master[22025]: about to exec /usr/lib/cyrus/bin/lmtpd Oct 7 01:28:59 corn cyrus/lmtpunix[22025]: executed Oct 7 01:29:00 corn cyrus/lmtpunix[22025]: accepted connection Oct 7 01:29:00 corn cyrus/lmtpunix[22025]: lmtp connection preauth'd as postman Oct 7 01:29:00 corn cyrus/lmtpunix[22025]: WARNING: sieve script /var/spool/sieve/r/ross/defaultbc doesn't exist: No such file or directory Oct 7 01:29:00 corn cyrus/lmtpunix[22025]: duplicate_check: <[EMAIL PROTECTED]> user.ross.comp.admin 0 Oct 7 01:29:02 corn cyrus/lmtpunix[22025]: duplicate_check: <[EMAIL PROTECTED]> user.ross.comp.admin 0 Oct 7 01:29:02 corn cyrus/lmtpunix[22025]: mystore: starting txn 2147485087 Oct 7 01:29:02 corn cyrus/lmtpunix[22025]: mystore: committing txn 2147485087 Oct 7 01:29:02 corn cyrus/lmtpunix[22025]: duplicate_mark: <[EMAIL PROTECTED]> user.ross.comp.admin 1191745740 134539227 Oct 7 01:29:03 corn cyrus/master[16669]: exiting on SIGTERM/SIGINT Then, when it comes back up: Oct 7 08:26:56 corn cyrus/master[8503]: about to exec /usr/lib/cyrus/bin/lmtpd Oct 7 08:26:56 corn cyrus/lmtpunix[8503]: executed Oct 7 08:26:56 corn cyrus/lmtpunix[8503]: accepted connection Oct 7 08:26:56 corn cyrus/lmtpunix[8503]: lmtp connection preauth'd as postman Oct 7 08:26:56 corn cyrus/lmtpunix[8503]: WARNING: sieve script /var/spool/sieve/r/ross/defaultbc doesn't exist: No such file or directory Oct 7 08:26:56 corn cyrus/lmtpunix[8503]: duplicate_check: <[EMAIL PROTECTED]> user.ross.comp.admin 1191745740 Oct 7 08:26:56 corn cyrus/lmtpunix[8503]: dupelim: eliminated duplicate message to user.ross.comp.admin id <[EMAIL PROTECTED]> (delivery) Oct 7 08:27:57 corn cyrus/master[8338]: process 8503 exited, status 0 The corresponding exim logs show this 2007-10-07 01:28:58 1IeRVL-0005jA-1K <= [EMAIL PROTECTED] H=localhost (corn.betterworld.us) [127.0.0.1] P=smtp S=5266 2007-10-07 01:29:03 1IeRVL-0005jA-1K == [EMAIL PROTECTED] <[EMAIL PROTECTED]> R=imap_user T=cyrus defer (-1): LMTP connection closed after end of data 2007-10-07 08:26:56 1IeRVL-0005jA-1K => ross+comp.admin <[EMAIL PROTECTED]> R=imap_user T=cyrus 2007-10-07 08:26:56 1IeRVL-0005jA-1K Completed The message that got lost was from one backup job; the next backup job was for Cyrus and shut the server down as its first step. It is possible the real problem is that cyrus did not fully commit the original transaction. I have a bdb backend. The relevant spool directory has nothing timestamped around 1:29, so the message, not just the index entry, seems to be missing. -- System Information: Debian Release: lenny/sid APT prefers testing APT policy: (990, 'testing'), (990, 'stable'), (50, 'unstable') Architecture: i386 (i686) Kernel: Linux 2.6.18-5-686 (SMP w/2 CPU cores) Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages cyrus-imapd-2.2 depends on: ii cyrus-common-2.2 2.2.13-13 Cyrus mail system (common files) ii libasn1-6-heimdal 0.7.2.dfsg.1-10 Libraries for Heimdal Kerberos ii libc6 2.6.1-1+b1 GNU C Library: Shared libraries ii libcomerr2 1.40.2-1 common error description library ii libdb4.2 4.2.52+dfsg-4 Berkeley v4.2 Database Libraries [ ii libgssapi4-heimdal 0.7.2.dfsg.1-10 Libraries for Heimdal Kerberos ii libkrb5-17-heimdal 0.7.2.dfsg.1-10 Libraries for Heimdal Kerberos ii libroken16-heimdal 0.7.2.dfsg.1-10 Libraries for Heimdal Kerberos ii libsasl2-2 2.1.22.dfsg1-14 Authentication abstraction library ii libssl0.9.8 0.9.8e-9 SSL shared libraries ii libwrap0 7.6.dbs-14 Wietse Venema's TCP wrappers libra cyrus-imapd-2.2 recommends no packages. -- no debconf information -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
