Package: otrs2
Version: 2.0.4p01-17
Severity: important
Hello,
i just installed otrs2 on a etch box, and in the package manager the
webmail, calendar and filemanager module don't install
Calendar issues
Notice: Want to install Kernel/Config/Files/Calendar.xml!
Notice: Want to install Kernel/System/CalendarEvent.pm!
Notice: Want to install Kernel/Modules/AgentCalendar.pm!
Notice: Want to install Kernel/Language/de_AgentCalendar.pm!
Notice: Want to install Kernel/Language/it_AgentCalendar.pm!
Notice: Want to install Kernel/Language/nb_NO_AgentCalendar.pm!
Notice: Want to install Kernel/Output/HTML/Standard/AgentCalendar.dtl!
Notice: Want to install Kernel/Output/HTML/NotificationCalendar.pm!
Notice: Want to install var/httpd/htdocs/images/Standard/calendar.png!
Notice: Want to install var/httpd/htdocs/images/Standard/today.png!
Notice: Want to install var/httpd/htdocs/images/Standard/1day.png!
Notice: Want to install var/httpd/htdocs/images/Standard/5days.png!
Notice: Want to install var/httpd/htdocs/images/Standard/7days.png!
Notice: Want to install var/httpd/htdocs/images/Standard/month.png!
Notice: Install Kernel/Config/Files/Calendar.xml (644)!
Notice: Install Kernel/System/CalendarEvent.pm (644)!
Notice: Install Kernel/Modules/AgentCalendar.pm (644)!
Notice: Install Kernel/Language/de_AgentCalendar.pm (644)!
Notice: Install Kernel/Language/it_AgentCalendar.pm (644)!
Notice: Install Kernel/Language/nb_NO_AgentCalendar.pm (644)!
Notice: Install Kernel/Output/HTML/Standard/AgentCalendar.dtl (644)!
Notice: Install Kernel/Output/HTML/NotificationCalendar.pm (644)!
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:31 2006
Message: Can't write
file: /usr/share/otrs/var/httpd/htdocs/images/Standard/calendar.png:
Permission denied
Traceback (18247):
Module: Kernel::System::Package::_FileInstall (v1.39) Line: 1417
Module: Kernel::System::Package::PackageInstall (v1.39) Line: 505
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 222
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:31 2006
Message: Can't write
file: /usr/share/otrs/var/httpd/htdocs/images/Standard/today.png:
Permission denied
Traceback (18247):
Module: Kernel::System::Package::_FileInstall (v1.39) Line: 1417
Module: Kernel::System::Package::PackageInstall (v1.39) Line: 505
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 222
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:31 2006
Message: Can't write
file: /usr/share/otrs/var/httpd/htdocs/images/Standard/1day.png: Permission
denied
Traceback (18247):
Module: Kernel::System::Package::_FileInstall (v1.39) Line: 1417
Module: Kernel::System::Package::PackageInstall (v1.39) Line: 505
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 222
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:31 2006
Message: Can't write
file: /usr/share/otrs/var/httpd/htdocs/images/Standard/5days.png:
Permission denied
Traceback (18247):
Module: Kernel::System::Package::_FileInstall (v1.39) Line: 1417
Module: Kernel::System::Package::PackageInstall (v1.39) Line: 505
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 222
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:31 2006
Message: Can't write
file: /usr/share/otrs/var/httpd/htdocs/images/Standard/7days.png:
Permission denied
Traceback (18247):
Module: Kernel::System::Package::_FileInstall (v1.39) Line: 1417
Module: Kernel::System::Package::PackageInstall (v1.39) Line: 505
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 222
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:31 2006
Message: Can't write
file: /usr/share/otrs/var/httpd/htdocs/images/Standard/month.png:
Permission denied
Traceback (18247):
Module: Kernel::System::Package::_FileInstall (v1.39) Line: 1417
Module: Kernel::System::Package::PackageInstall (v1.39) Line: 505
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 222
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
Notice: CREATE TABLE calendar_event (
id BIGINT NOT NULL AUTO_INCREMENT,
title VARCHAR (250) NOT NULL,
content TEXT,
start_time DATETIME NOT NULL,
end_time DATETIME NOT NULL,
owner_id INTEGER NOT NULL,
event_status VARCHAR (50) NOT NULL,
PRIMARY KEY(id)
)
Notice: CREATE TABLE calendar_event_involved (
event_id BIGINT NOT NULL,
user_id INTEGER NOT NULL
)
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:35 2006
Message: Calendar-1.4.3: No
such /usr/share/otrs/var/httpd/htdocs/images/Standard/calendar.png!
Traceback (25264):
Module: Kernel::System::Package::DeployCheck (v1.39) Line: 1048
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 472
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:35 2006
Message: Calendar-1.4.3: No
such /usr/share/otrs/var/httpd/htdocs/images/Standard/today.png!
Traceback (25264):
Module: Kernel::System::Package::DeployCheck (v1.39) Line: 1048
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 472
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:35 2006
Message: Calendar-1.4.3: No
such /usr/share/otrs/var/httpd/htdocs/images/Standard/1day.png!
Traceback (25264):
Module: Kernel::System::Package::DeployCheck (v1.39) Line: 1048
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 472
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:35 2006
Message: Calendar-1.4.3: No
such /usr/share/otrs/var/httpd/htdocs/images/Standard/5days.png!
Traceback (25264):
Module: Kernel::System::Package::DeployCheck (v1.39) Line: 1048
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 472
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:35 2006
Message: Calendar-1.4.3: No
such /usr/share/otrs/var/httpd/htdocs/images/Standard/7days.png!
Traceback (25264):
Module: Kernel::System::Package::DeployCheck (v1.39) Line: 1048
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 472
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Nov 24 08:14:35 2006
Message: Calendar-1.4.3: No
such /usr/share/otrs/var/httpd/htdocs/images/Standard/month.png!
Traceback (25264):
Module: Kernel::System::Package::DeployCheck (v1.39) Line: 1048
Module: Kernel::Modules::AdminPackageManager::Run (v1.21) Line: 472
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
[Fri Nov 24 08:14:36 2006] [error] [client 87.244.152.184] File does not
exist: /usr/share/otrs/var/httpd/htdocs/images/Standard/calendar.png,
referer: http://www.opensides.be/otrs/index.pl?Action=AdminPackageManager
The same kind of errors arrises with Filemanager and webmail
-- System Information:
Debian Release: 3.1
Architecture: i386 (i686)
Kernel: Linux 2.6.18-2-686
Locale: [EMAIL PROTECTED], [EMAIL PROTECTED] (charmap=ISO-8859-15)
--
Benoit Mortier
CEO
www.opensides.be
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